Starting the dell diagnostics – Dell Latitude X300 User Manual

Page 24

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S y s t e m I n f o r m a t i o n G u i d e

www

.dell.com | support.euro.dell.com

The Dell Diagnostics allows you to:

•

Perform tests on one or all devices.

•

Select tests based on a symptom of the problem you are having.

•

Choose how many times a test is run.

•

Suspend testing if an error is detected.

•

Access help information that describes the tests and devices.

•

Receive status messages that tell you whether tests completed successfully.

•

Receive error messages if problems are detected.

Starting the Dell Diagnostics

It is recommended that you print these procedures before you begin.

NOTICE: Use the Dell Diagnostics to test your Dell™ computer only. Using this program with

other computers can result in error messages.

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell.

1

Shut down the computer.

2

If the computer is connected to a media base (docked), undock it. See the
documentation that came with your media base for instructions.

3

Connect the computer to an electrical outlet.

4

Turn on the computer. When the DELL™ logo appears, press <F12> immediately.

NOTE: If you cannot see anything on your display, hold down the mute button and press the

computer’s power button to begin the Dell Diagnostics. The computer automatically runs the Pre-
boot System Assessment.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the

Dell Diagnostics from your Drivers and Utilities CD.

If you wait too long and the Microsoft

®

Windows

®

logo appears, continue to wait until

you see the Windows desktop. Then shut down your computer through the Start menu
and try again.

J1962bk0.book Page 22 Tuesday, June 17, 2003 4:52 PM

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