Document Outline

• Software License Agreement
• Table of Contents
• About This Guide
  • Documentation
• Introduction
  • Phone Features
  • Requirements
  • Installation and Setup
• Getting Started
  • Plugging in and Starting the Phone
  • Idle Screens
    • Idle Screen 1
    • Idle Screen 2
  • Incomplete Configuration
  • No Service
• IP Phone Keys and Key Descriptions
  • Key Description*
• Methods for Customizing Your Phone
  • Phone Options via the IP Phone UI
    • Simplified Options Menu
    • Using the IP Phone UI
      • Reference
  • Phone Options via the Aastra Web UI
    • Using the Aastra Web UI
• Phone Status
  • Phone Status via IP Phone UI
  • Finding Your Phone’s IP Address
  • Phone Status via the Aastra Web UI
    • SIP Account Status
• Customizing Your Phone
  • Ring Tones and Tone Sets
    • Ring Tones
    • Ring Tone Sets
    • Configuring Ring Tones and Tone Sets
  • Contrast Level
    • Setting Contrast Level
  • Live Dialpad*
    • Enabling/Disabling Live Dialpad
  • Time and Date
    • Configuring Time and Date
      • Set Time and Time Format
      • Set Date and Date Format
      • Set Time Zone
      • Set Daylight Savings Time
      • Set Time Servers
  • Language
    • Specifying the Language to Use
    • Language Input
      • Keypad Input Alphabet Tables
      • English
      • French
      • Spanish
      • German
      • Italian
      • Portguese
      • Configuring Language Input Using the IP Phone UI
    • Latin 2 Character Set
  • User Password
    • Setting a User Password
  • Resetting a User Password
    • Reset a User Password
  • Restarting your phone
  • Phone Lock
    • Locking/Unlocking a Phone
      • Lock the Phone
      • Unlock the Phone
      • Lock the Phone
      • Unlock the Phone
  • Defining an Emergency Dial Plan
    • Define an Emergency Dial Plan
      • Reference
  • Creating Speeddial Keys
    • Speeddial Prefix
    • Creating a Speeddial Key from the Keypad
    • Creating a Speeddial Key Using the Save Key
    • Creating Speeddial Key Using the Aastra Web UI
    • Saving an Entry from the Redial, Callers, or Directory Lists to a Speeddial Key
  • Editing Speeddial Keys
    • Editing a Speeddial Key Using the IP Phone UI
    • Editing a Speeddial Key Using the Aastra Web UI
  • Transfer Key
    • Reference
  • Conference Key
    • Reference
• Making Calls
  • Dialing a Number
  • Using Handsfree Speakerphone
  • Redial
    • Using the Redial List
    • Deleting from the Redial List
      • Delete All Items
  • Mute
• Receiving Calls
  • Answering an Incoming Call
    • To answer the call
  • Sending an Incoming Call to Voicemail
• Handling Calls
  • Placing a Call on Hold
    • To place a call on hold
    • When on Hold
    • Retrieving a Held Call
  • Transferring Calls
    • Blind Transfer
    • Consultive Transfer
  • Conferencing Calls
    • Conference State Screens
    • Server-Side Conferencing
      • Using Server-Side Conferencing
    • Ending a Conference and Transferring Remaining Parties
  • Swapping Calls
  • Ending Calls
• Managing Calls
  • Directory List
    • Accessing Your Directory
    • Sorting Entries and Quick Search Feature
    • Managing the Directory List
    • Add New Entries to the Directory List
      • Adding an Entry to the Directory List from the Save Key
    • Edit Entries in the Directory List
    • Delete Entries from the Directory List
      • Delete a Single Entry
      • Delete All Entries
    • Save Entries to the Directory List
      • Saving from the Display
      • Saving from the Callers List
      • Saving from the Redial List
    • Downloading the Directory List to Your PC
      • Download the Directory List
  • Callers List
    • Caller’s List Screen Display
    • Accessing the Callers List
    • Editing Entries in the Callers List
    • Deleting Entries From the Callers List
    • Downloading the Callers List to Your PC
      • Downloading the Callers List to Your PC
      • Download the Callers List
  • Account Configuration (DND and Call Forwarding)
    • DND Account-Based Configuration
    • Configuring DND Using the Aastra Web UI
    • Configuring DND Using the IP Phone UI
    • CFWD Account-Based Configuration
    • Configuring CFWD Using the Aastra Web UI
    • Configuring CFWD Using the IP Phone UI
• Additional Features
  • Star Codes
  • Suppress DTMF Playback
    • Configuring Suppression of DTMF Playback
  • Display DTMF Digits
    • Configuring Display of DTMF Digits
  • Call Waiting
    • Enabling/Disabling Call Waiting
  • Play Call Waiting Tone
    • Configuring Call Waiting Tone
  • Stuttered Dial Tone
    • Configuring Stuttered Dial Tone
  • XML Beep Support
    • Configuring XML Beep Support
  • Status Scroll Delay
    • Configuring Status Scroll Delay
  • Incoming Call Interrupts Dialing
    • Transfer/Conference Call Behavior
    • Intercom Behavior
    • Configuring "Incoming Call Interrupts Dialing"
  • Switch UI Focus to Ringing Line
    • Configuring “Switch Focus to Ringing Line” Using the Aastra Web UI
  • Goodbye Key Cancels Incoming Calls
    • Configuring Goodbye Key to Cancel Incoming Calls
    • Using the Goodbye Key to Cancel Incoming Calls Feature
  • Incoming Intercom Call Features
    • Incoming Intercom
    • Microphone Mute
    • Auto-Answer/Play Warning Tone
    • Allow Barge In
    • Configuring Incoming Intercom Settings
  • Using Redial Key for “Last Number Redial”
  • Group RTP Paging (Receiving End Only)
    • Configuring Group RTP Paging
  • LLDP ELIN
    • Configuring LLDP ELIN
  • Shared Call Appearance (SCA) Call Bridging
    • Keys States and LED Behavior
• Available Features Enabled by Administrators
  • Missed Call Summary Subscription
  • Customizable Callers List Key
  • Autodial (Hotline and Warmline)
  • Answer and Ignore Softkeys for XML Applications
  • Playing a WAV File On Your Phone
    • IP Phone UI Screen During WAV Streaming
  • Using the Keypad During Active XML Applications
  • Key Redirection
    • Conference, Transfer, Redial, Intercom Keys and Voicemail Option
    • Options Key
  • XML Applications and Off-Hook Interaction
  • “Hold” Feature Enhancement (for Broadsoft Servers)
  • Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client Management System (CMS)
    • IP Phone UI When Broadsoft CMS is Enabled
  • Diverting Calls from Your Phone
  • Display of Call Destination Information
• Troubleshooting Solutions
  • Why is my display blank?
  • Why is my speakerphone not working?
  • Why can’t I get a dial tone?
  • Why doesn’t my phone ring?
  • Why is the light not coming on with a new Voice Mail Message?
  • How do I find the IP address of my phone?
  • How do I change my user password?
  • Why does my phone display "Bad Encrypted Config"?
  • How do I restart the IP phone?
  • How do I lock my phone?
    • Lock the Phone
    • Unlock the Phone
    • Lock the Phone
    • Unlock the Phone
• Limited Warranty
  • Exclusions
  • Warranty Repair Services
  • After Warranty Service
• Appendix A - Time Zone Codes
  • Time Zone Name/Time Zone Code Table
• Index