9064 processing error troubleshooting -49, Operating instructions – Cobalt Digital COMPASS 9064 Up_Down_Cross Converter User Manual

Page 79

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9064-OM (V4.1)

9064 PRODUCT MANUAL

3-49

Operating Instructions

Troubleshooting

9064 Processing Error Troubleshooting

Table 3-5 provides 9064 processing troubleshooting information. If the 9064
card exhibits any of the symptoms listed in Table 3-5, follow the
troubleshooting instructions provided.

In the majority of cases, most errors are caused by simple errors where the
9064 is not appropriately set for the type of signal being received by the card.

Note:

The error indications shown below are typical for the corresponding error con-
ditions listed. Other error indications not specified here may also be displayed
on DashBoard™ and/or the 9064 card edge status indicators.

Note:

Where errors are displayed on both the 9064 card and network remote con-
trols, the respective indicators and displays are individually described in this
section.

Table 3-5

Troubleshooting Processing Errors by Symptom

Symptom

Error/Condition

Corrective Action

DashBoard™ shows Video

yellow icon and Input Invalid
message in 9064 Card Info
pane.

• Card edge Input Format LEDs

show continuous cycling.

No video input present

Make certain intended video source is
connected to appropriate 9064 card video input.
Make certain BNC cable connections between
frame Rear I/O Module for the card and signal
source are OK.

DashBoard™ shows Frame

Sync red icon and Reference
Invalid message in 9064 Card
Info pane.

• Card edge red ERR indicator

illuminated.

Frame sync reference not
properly selected or not being
received

• If external frame sync reference is not

intended to be used, make certain the
Framesync Enable selection list is set to Off
or Input Video as desired.

• If external frame sync reference is intended to

be used, make certain selected external
frame sync reference is active on frame sync
8320 frame bus. (External reference signals
Reference 1 and Reference 2 are distributed
to the 9064 and other cards via an 8320
frame bus.) Refer to Framesync function
submenu tab on page 3-27 for more
information.

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