Networking, Networking overview, Network security – dbx DriveRack PA2 User Manual

Page 61: Network troubleshooting

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Networking

Networking Overview
The PA2 can be network controlled with the use of a network switch or router which has a built-in DHCP server. DHCP
(Dynamic Host Configuration Protocol) is a protocol for automatically assigning IP addresses to devices on a network. The
DHCP server is required to assign an IP address to the DriveRack PA2.

Note:

The DriveRack PA2 does not support control via a proxy or VPN connection.

Note:

If you would like to assign a static IP address to the PA2, you will need to use a network switch or router which

supports static DHCP addressing.

Network Security
Careful planning should be made before placing a PA2 on a network that provides any access to the public. Some examples of
public access are direct access to the device using an unsecured or weakly secured wireless network, or a network jack in a
public area that provides network access to the PA2. It is highly recommended that the PA2 be placed on a protected, isolated
network that does not have any connection to the public to prevent unauthorized users from reconfiguring or controlling the
device. Most routers and switches have built-in functions which help protect the network from unauthorized users, such as
MAC address filtering, encryption, and disabling the SSID broadcast. Check the documentation for your switch or router for
information on configuring these security features.

Network Troubleshooting
If you are having difficulty connecting to the PA2 using the DriveRack PA2 control app, here are some things that you can try
to resolve the issue.

1�

Check The PA’s IP Address
Press the

UTILITY

button on the front panel of the PA2. Turn the

DATA

wheel to select the SYSTEM INFO option then

press the

DATA

wheel. Ensure the PA2 has been assigned an IP address. If you’re connecting using a Mac

®

or Windows

®

computer and the PA2 does have an IP address, but you can’t connect using the DriveRack PA2 control app, go to step
4. If the PA2’s IP address reads “0.0.0.0”, power cycle the PA2 (ensure your amplifiers are off) then check the IP address
again. If the PA2 now has an IP address, see if you can connect using the DriveRack PA2 control app. If the PA2 still
does not have an IP address or you still cannot connect with the DriveRack PA2 control app, go to step 2.

2�

Ethernet LED Indicators
Ensure the yellow and green LEDs are lighting on the PA2’s Ethernet port (the green LED may
flash which is fine). If using a wired connection from a computer, ensure that these LED indicators
are also lighting on your computer’s Ethernet port. If any of these LEDs are not lighting, try
removing and reconnecting each Ethernet connection. If an Ethernet port’s LEDs begin lighting
after reconnecting any of these cables, try power cycling the PA2 and reconnecting with the
DriveRack PA2 control app. If the Ethernet LEDs still are not lighting on the PA2 and/or computer,
go to step 3.

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