West Control Solutions MRC 5000 Controller Manual - Manual (Page 31)

Warranty and Return Statement
These products are sold by The Partlow-West Company under the warranties set forth in the following paragraphs. Such
warranties are extended only with respect to a purchase of these products, as new merchandise, directly from The Partlow-
West Company or from a Partlow Brand distributor, representative or reseller, and are extended only to the first buyer thereof
who purchases them other than for the purpose of resale.
Warranty
These products are warranted to be free from functional defects in materials and workmanship at the time the products leave
the The Partlow-West Company factory and to conform at that time to the specifications set forth in the relevant Partlow Brand
instruction manual or manuals, sheet or sheets, for such products for a period of two years.
THERE ARE NO EXPRESSED OR IMPLIED WARRANTIES WHICH EXTEND BEYOND THE WARRANTIES HEREIN AND
ABOVE SET FORTH. THE PARTLOW-WEST COMPANY MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE WITH RESPECT TO THE PRODUCTS.
Limitations
The Partlow-West Company shall not be liable for any incidental damages, consequential damages, special damages, or any
other damages, costs or expenses excepting only the cost or expense of repair or replacement as described above.
Products must be installed and maintained in accordance with The Partlow-West Company instructions. Users are respon-
sible for the suitability of the products to their application. There is no warranty against damage resulting from corrosion,
misapplication, improper specifications or other operating condition beyond our control. Claims against carriers for damage in
transit must be filed by the buyer.
This warranty is void if the purchaser uses non-factory approved replacement parts and supplies or if the purchaser attempts
to repair the product themselves or through a third party without ThePartlow-West Company authorization.
Returns
The Partlow-West Company’s sole and exclusive obligation and buyer’s sole and exclusive remedy under the above warranty
is limited to repairing or replacing, free of charge, the products which are reported in writing to ThePartlow-West Company at
its main office indicated below.
The Partlow-West Company is to be advised of return requests during normal business hours and such returns are to include
a statement of the observed deficiency. The buyer shall pre-pay shipping charges for products returned and The Partlow-
West Company or its representative shall pay for the return of the products to the buyer.
Approved returns should be sent to: THE PARTLOW-WEST COMPANY
2 CAMPION ROAD
NEW HARTFORD, NY 13413 USA