Service information – B&K Precision 393 - Manual User Manual

Page 29

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SERVICE INFORMATION

Warranty Service:

Please go the support and service section on our

website

www.bkprecision.com

to obtain an RMA #. Return the product

in the original packaging with proof of purchase to the address below.

Clearly state on the RMA the performance problem and return any

leads, probes, connectors and accessories that you are using with the

device.

Non-Warranty Service:

Please go the support and service section on

our website

www.bkprecision.com

to obtain an RMA #. Return the

product in the original packaging to the address below. Clearly state on

the RMA the performance problem and return any leads, probes,

connectors and accessories that you are using with the device.

Customers not on an open account must include payment in the form

of a money order or credit card. For the most current repair charges

please refer to the service and support section on our website.

Return all merchandise to B&K Precision Corp. with pre-paid shipping.

The flat-rate repair charge for Non-Warranty Service does not include

return shipping. Return shipping to locations in North America is

included for Warranty Service. For overnight shipments and non-North

American shipping fees please contact B&K Precision Corp.

B&K Precision Corp.

22820 Savi Ranch Parkway

Yorba Linda, CA 92887

www.bkprecision.com

714-921-9095

Include with the returned instrument your complete return shipping

address, contact name, phone number and description of problem.

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