2 error messages – B&K Precision 5492BGPIB - Manual User Manual

Page 101

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Troubleshooting Guide

101

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After drivers are installed, the USB connection will become a virtual com port, which is

like a serial com port for RS-232 communication.

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Generally, Windows® will automatically assign a com port number after USB drivers
are installed. To verify this, go to Device Manager and select “Port & LPT” in the list.
You will see your device and its com port # listed in ( ).

3. I have connected the RS-

232C port into a serial port on my computer, but it’s not working.

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First, check that you have the correct cable. You will need a cross over or null modem

serial DB-9 female to female cable to communicate over RS-232.

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Check the Baud Rate and Parity settings on the instrument as well as the interfacing

software/application. They must match.

4. How come every command I send gets read back in the incoming buffer?

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This is the command echoing function and can be used as a software handshake. To

disable this, go to the menu system under E: I/O MENU, select 6: RETURN, and set it

to OFF. Press Auto to save the setting. Now, command echoing will be disabled.

7.2 Error Messages

Below is a table of errors and their descriptions that may be prompted during operation or a self test of

the multimeter.

Number

Description

ERR:-100

ERR:-200

ERR:-201

ERR:-210

ERR:-211

ERR:-220

ERR:-221

ERR:-230

ERR:-231

ERR:-240

ERR:-241

ERR:-250

ERR:-251

ERR:-260

ERR:-300

ERR:-301

ERR:-303

Ram self check failed

DCV Calibrate Data is lost

DCV Short Data is lost

ACV Calibrate Data is lost

ACV Short Data is lost

DCI Calibrate Data is lost

DCI open Data is lost.

ACI Calibrate Data is lost

ACI short data is lost

R2 Calibrate Data is lost

R2 short Data is lost

R4 Calibrate Data is lost

R4 short data is lost

Eeprom cannot Write.

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