eLine Technology SIP_NVMS - Manual (Page 47)

Network Video Manager System
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e. Configuration upgrades time, in minutes. Upgrade procedure for each interval that is long time to upgrade the server
asked whether there is need to upgrade the new version.
f. Click "OK" the application of the revised configuration.
After the entire configuration, wait a few minutes, the front-end device will automatically upgrade.
3.5 Notes
a. Upgrade tool (UpdateTool.exe), updateserver (updateserver.exe) and serverParameter.ini, Must be located in the
same directory.
b. Upgrade path and product packages in the root directory must not contain spaces, otherwise unsuccessful upload.
c. All “update service” parameters of Network Video Devices must be as same as the “Server IP” in the update tool.
d. Download the upgrade software package extension is ".rar".
Chapter 4 FAQ
1. Connection with the client, attention should be paid what?
 Install "DirectX 9.0" more than the software version of the graphics acceleration; "DirectDraw" to speed up enabled;
PC hardware requirements for the independence of more than 128M memory card.
2. Why can not local record?
 First of all, check SD-card whether the fault, or whether or not inserted into the SD-card slot;
 Check the "local recording - record store" and "plans to video" and other parameters are configured whether or not
correctly;
 Note: Local recording is IP Camera device to record SD-card.
3. IP Camera Thermal issues
 IP Camera internal circuits have adopted the industry-level low-power chips, heat small. Heat sink is directly connected
to the equipment chassis in order to increase heat dissipation IP Camera, improve IP Camera’s useful life.
4. Network connection of video signals do not show
 check reticle Whether exposure to good; or to IP camera line and the video monitor connected, to see whether the
video signal, if have no, Note the camera problems; If there are images show a direct connection, please check your
network connection is open, and then Check whether the computer system to install DirectX 9.0, DirectDraw is
enabled to accelerate.
5. Can not control PTZ or the ball machine
 Detection of wiring is correct；
 Check the settings are correct. This setting should be in the "hardware equipmentPTZ”；
 Address set with PTZ or ball machine in line with the allocation of parking spaces；
 Confirm whether the agreement to match, for more information you can get in touch with product supplier.
6. How to log network with the client?
 If the client login, the first choice of log IP, This operation is in the PC card when the multi-client fixed network adapter
to bind. Client default super user name and password are admin, case sensitive.
 During his visit IP Camera equipment need to enter a user name and password, by default are admin, case sensitive.
 LAN network, log in, the client will automatically search for the IP Camera is connected equipment IP. If you need
access to the IP address not found, then the computer with the IP Camera network connection problems, check your
computer's IP Camera and IP address settings are correct, cable connection is correct. Finally, through the
"procedures""Run", type “ping <IP Camera ip> -t”, To see if "ping" of the pass. If the "ping" had, and then landing to
the network.
 WAN network, the login client, first of all need to add equipment, Click on "Device Manager equipment