INSTEON Keypad Dimmer (Dual-Band) (2334-2xx US) Manual User Manual
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Page 22 of 24 Rev: 7/25/2013 9:16 AM
When I try to turn on my
light with another
Controller, the light turns
on, then back off.
Keypad may be set up with an
INSTEON On-Level at a high
brightness and an X10 Primary
or scene address On-Level at a
low brightness.
Remove the X10 Primary Address or X10 scene
address from Keypad.
Remove the X10 address from the button on your
INSTEON Controller so it doesn't send both
INSTEON and X10 commands.
When I press a button on
Keypad, it takes a long
time for other INSTEON
devices it is controlling to
respond.
You may have removed an
INSTEON device that Keypad is
trying to operate. Keypad is
retrying the missing INSTEON
device.
If the INSTEON device is still available, Unlink it
from Keypad.
Perform a factory reset. See
Keypad doesn't respond to
X10 address A1 when I
first set it up.
Unlike previous X10-only
products, Keypad does not have
an X10 Primary Address set up
at the factory.
Set up an X10 Primary Address.
I'm having difficulty
performing advanced X10
programming.
The X10 "MNOP" house and
unit codes were sent in the
wrong order.
Don’t hold down the buttons on your X10 controller
too long, to avoid duplicate codes being sent.
The load is buzzing when
on or dim.
The dimming component inside
Keypad "chops" the power line
sine wave to reduce the power.
The bulb filaments are vibrating. Use rough-service,
130-volt, or appliance grade bulbs to reduce the
noise.
Run Keypad in the "full-on" mode or switch to a non-
dimming Keypad On/Off (relay) Switch.
Keypad does not respond
at all
A surge or excessive noise on
the power line may have caused
the Keypad to unexpectedly
stop responding.
Pull the Set button on Keypad all the way out for 10
seconds to air-gap it, then push it back in without
pushing it all the way down.
If the above doesn't work, perform a factory reset.
Keypad is getting warm to
the touch.
It is normal for wall dimmers to
get warm (but not hot).
Keypad will dissipate about 1 Watt per 100 Watts
controlled. Using metal junction boxes, removing
insulation around the outside of the box, or
controlling a smaller load can help lessen the heat.
Keypad can turn off my
Responder, but nothing
happens when I send an
ON command from
Keypad.
Your Responder may be Linked
at its off state.
Re-Link your Responder to Keypad, while the
responding device is on.
My Controller can turn off
Keypad, but Keypad does
not turn on when I send an
ON command from my
Controller.
Keypad may be Linked at its off
state.
Re-Link Keypad to your Controller, while the light is
on.
After wiring in Keypad, the
unit lets out a continuous
beep.
Keypad is issuing an error beep
because the unit is wired
incorrectly.
Turn off the circuit breaker and try reinstalling
Keypad. If you are still experiencing an error beep,
consult an electrician to help you install Keypad.
Keypad trips the Arc Fault
Circuit Interrupter (AFCI).
The AFCI might be too
sensitive.
Replace your AFCI with a less sensitive brand or
model from a hardware store with a customer-
friendly return policy. Smarthome has conducted
various tests and has found that Keypad modules
do not trip when used with the following AFCI
models:
• GE 15 Amp Combination Arc Fault Breaker
#THQL1115AFP2
• Murray 2-Pole Combination Type Arc Fault