Nova-Tech pH 700 Ion 700 - Manual (Page 17)

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9. WARRANTY
This meter is supplied with a warranty against significant deviations in
material and workmanship for a period of THREE years from date of
purchase whereas probe with a SIX month warranty.
If repair or adjustment is necessary and has not been the result of abuse
or misuse within the designated period, please return – freight prepaid –
and correction will be made without charge. Eutech Instruments/Oakton
Instruments will determine if the product problem is due to deviations or
customer misuse.
Out of warranty products will be repaired on a charged basis.
The warranty on your instrument shall not apply to defects resulting from:

Improper or inadequate maintenance by customer

Unauthorized modification or misuse

Operation outside of the environment specifications of
the products
10. RETURN OF ITEMS
Authorization must be obtained from our Customer Service Department or
authorized distributor before returning items for any reason. A “Return
Goods Authorization” (RGA) form is available through our authorized
distributor. Please include data regarding the reason the items are to be
returned. For your protection, items must be carefully packed to prevent
damage in shipment and insured against possible damage or loss.
Eutech Instruments will not be responsible for damage resulting from
careless or insufficient packing. A restocking charge will be made on all
unauthorized returns.
NOTE: Eutech Instruments Pte Ltd /Oakton Instruments reserve the right
to make improvements in design, construction, and appearance of
products without notice.