ATON AH66T - Manual (Page 54)

A T O N AH66T INSTALLATION MANUAL
© ATON 2010 | All rights reserved. Page 53
C2 Communication Control
Symptom Possible Cause Solution
No Music-On-Hold 1. Tuner not on a station.
2. MOH Input Level on C2 is turned
down.
1. Tune station.
2. Adjust MOH Input Level – See C2 Manual
No Page or Door
Chime audio.
Music does not
mute when page or
doorbell is
activated. 1. Zone is in Do-Not-Disturb
2. A-Net to VIANet connection faulty or
not connected.
3. Programming
1. De-Activate Do-Not-Disturb setting
2. Verify/Connect A-Net to VIANet connection. See page
32 for color code.
3. Zone set to Do-Not-Disturb in the ATON SystemWorx
software.
No Page or Door
Chime audio.
Music does mute
when page or
doorbell activated. 1. C2 Page/Doorbell Output level
turned down too low.
2. PG/DB Output from C2 not
connected to PG/DB Input of
AH66T.
3. AH66T Zone Volume too low.
1. Adjust PG/DB Output of C2. See C2 Manual.
2. Connect PG/DB Output of C2 to AH66T. Use RCA “Y”
connector for multiple AH66T chassis.
3. Adjust volume.
No Source audio -
Constant single or
double “beep”
heard over speakers 1. Phone is off-hook
2. Caller has been left on hold. 1. Hang phone up.
2. Pick up caller on hold.
(See C2 Manual for additional information.)