No characters appear on screen – Acer Altos R710 User Manual

Page 161

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•

Remove the memory DIMMs and re-seat them.

•

Make sure the processor(s) comply with the system requirements.

•

Make sure the processor(s) have been populated according to the system
requirements.

•

Remove the processor(s) and re-seat them.

•

Make sure the chassis standoffs are installed only below mounting holes.
Misplaced standoffs can contact the pins on the bottom of the server
board and cause a short.

No Characters Appear on Screen

Check the following:

•

Is the keyboard functioning? Test it by turning the “Num Lock” function
on and off to make sure the Num Lock light is functioning.

•

Is the video monitor plugged in and turned on? If you are using a switch
box, is it switched to the correct system?

•

Are the brightness and contrast controls on the video monitor properly
adjusted?

•

Is the video monitor signal cable properly installed?

•

Does this video monitor work correctly if plugged into a different system?

•

Is the onboard video controller enabled in the BIOS?

•

Remove all add-in cards and see if the video returns. If successful, add the
cards back in one at a time with a reboot between each addition.

•

Make sure the memory DIMMs comply with the system requirements.

•

Make sure the memory DIMMs have been populated according to the
system requirements.

•

Remove the memory DIMMs and re-seat them.

•

Make sure the processor(s) comply with the system requirements.

•

Make sure the processor(s) have been populated according to the system
requirements.

•

Remove the processor(s) and re-seat them.

If you are using an add-in video controller board, do the following:

1

Verify that the video works using the onboard video controller.

2

Verify that the video controller board is fully seated in the server
board connector.

3

Reboot the system for changes to take effect.

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