KISAE HB 800 Home Backup - Manual (Page 14)

Page 14
6. TROUBLESHOOTING
To trouble shoot the unit, please note the error code displayed on the main unit and review the
“Understanding the Error Codes” in section 5.
Problem/Question Symptom Solution
Appliance
connected to unit
malfunction or
overheat Products connected to unit do
not accept modified sine-
wave waveform Products are not compatible with the
modified sine wave output produced by
the unit. See
“AC load connected to the
unit
” on page 11.
Insufficient
run-time Battery is not fully charged Charge battery by leaving the unit
plugged to the utility for more than 48 hrs
to fully charge the battery or leave the
optional solar panel plugged into the
battery box for more than 72 hrs
Solar Charger
indicator is not ON
when optional
solar panel is
connected
(not suitable for model
HB400-00,-03 & HB800-
00,-03)
Solar panel cannot supply
sufficient power to start the
solar charger and charge the
battery Check location and direction of solar
panel.
Check the connection and polarity of the
solar panel plug to the DC Input Port.
Wrong wire connection on
solar panel junction box Verify solar panel junction box
connection.
System has no
output Unit is off Turn unit on.
Unit has shutdown due to
various potential conditions Check utility, battery voltage, and unit
settings. See Unit Operation section.
Circuit Breaker is tripped Check AC load connected and press the
knob on the circuit breaker to reset.
When utility is
available, ‘Power’
buttons cannot be
used to shut down
the unit. This is normal. When system
is plugged in to utility, it acts
as a power bar. To shut down the system completely,
unplug the unit from utility. Press
‘Power’
button’ to turn unit off.
How can I disable
the auto backup
feature? Desire a manual start up
instead of automatic back up. See page 11
‘Backup Disabled’ setting
under ‘Unit Mode Setting’.