IPA Tools 9008-SE Super MUTT Standard Edition - Manual (Page 2)

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My name is Peter Vinci and I am the president of IPA®. I would like to first thank you for
your interest in IPA®’s product line and share my commitment to you, our products and
our policies. In today’s world, we have all experienced the lack of service and consider-
ation demonstrated by many companies after you buy their products. They say whatev-
er they can to make the sale, and then it’s like pulling teeth to get any service response
out of them. I know this myself first-hand and because of this, I want to be sure that your
experience with IPA® meets your expectations and that IPA® never disappoints you
with our service or customer response.
To prove my commitment to you, if for any reason you are not happy with one of our
products or more importantly, with the response from our customer service or any mem-
ber of the IPA® team for any reason, I invite you to contact me directly via my email,
[email protected] or call me at 888-786-7899. Your satisfaction is more important to
me than the sale itself. We will not be in business for long if we don’t make you com-
pletely happy with our products and service. I want IPA® to be different and to be known
for its quality and service.
With that said, please take a look at our product line. You will see innovative first time
products that were created to help you do your job faster and better than before. I would
also like to invite you to critique our products. If you can think of a better way to make
them or changes that will make them better, then again, please contact me directly and I
will be sure to look into it. If you have an innovation and would like some feedback, give
me a call.
From all of us at IPA®, we thank you for taking the time to review our product line and
wish you and your family the very best of everything.
Peter Vinci
President
IPA®
www.ipatools.com
Toll Free:
888-786-7899
Phone: 845-679-4500
Fax: 845-679-4600
LETTER FROM THE PRESIDENT OF IPA