Atlantis A02-PL303-WN - Manual (Page 53)

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APPENDIX A: Troubleshooting
This chapter covers potential problems and the corresponding remedies.
A.1 Using LEDs to diagnose problems
The LEDs are useful aides for finding possible problem causes.
A.1.1 Power LED
The PWR LED on the front panel does not light up.
Steps Corrective Action
1 Make sure that the NetPower 303 WN is connected to an
appropriate power source.
2 Verify that wall plug is well mounted (refer to 3 section of this
manual).
4 If the error persists, you may have a hardware problem. In this
case, you should contact your vendor.
A.1.2 LAN LED
The LAN LED on the front panel does not light up.
Steps Corrective Action
1 Check the Ethernet cable connections between the device and the
computer or hub.
2 Check for faulty Ethernet cables.
3 Make sure your computer’s Ethernet card is working properly.
4 If these steps fail to correct the problem, contact your local
distributor for assistance.
A.2 WEB Configurator
I cannot access the web configurator.
Steps Corrective Action
1 Make sure you are using the correct IP address of the device.
Check the IP address of the NetPower 303 WN.
2 Make sure that there is not an console session running.
3 Check that you have enabled web service access. If you have
configured a secured client IP address, your computer’s IP