Trouble shooting guide checklist, Trouble probable cause action – Burcam 310100 CONDENSATE WATER PUMP User Manual

Page 6

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FOR INFORMATION TEL: 514.337.4415 FAX: 514.337.4029

6

TROUBLE SHOOTING GUIDE CHECKLIST

NEVER MAKE ADJUSTMENTS TO ANY ELECTRICAL APPLIANCE OR PRODUCT WITH THE POWER
CONNECTED. DON’T JUST UNSCREW THE FUSE OR TRIP THE BREAKER, REMOVE THE POWER
FROM THE RECEPTACLE

Check the power supply.
No accumulated liquid in basin.

The float mecanism is wedging

The drain line is blocked.

The unit impeller or pump containning
debris.

Float activation is block.

Check valve is blocked or debris on it

Check valve too tight or too loose

O-Ring under check valve is damaged

Check if the appliance generates enough
condensation.

Check to make sure the pump float
mecanism moves freely and clicks the
activation switch when moved and down.

Check the drain line(s) into the pump for
obstructions. Verify for the good condition
working of appliance.

Refer to the maintenance on p.5
Check the tank for debris and clean if
necessary

Check the activation float to be sure it is
not stuck in the up position.
Check the height of the discharge tubing to
be sure it does not exceed 20 vertical feet
Check the dischharge tube or obstructions
and clean if needed.
Check the check valve for obstructions.

Refer to the maintenance on p.5
If the discharge line is plumbed so the
highest point is less than 5 feet above the
pump, the check valvemay allow liquid to
drain out of the line. This is normal and will
not damage the pump.

Check that the valve is hand tight, then
tighten an additional 1/2 turn with 9/16”
wrench.
Replace the O-ring

TROUBLE PROBABLE CAUSE ACTION

Unit does not
run

Liquid drains
back into pump
from discharge
line

Liquid leak
fromm around
the check valve.

The pump
makes loud
noises when
running
Unit runs but
does not pump
liquid out

TO THE END CONSUMER

If you have any problems with the product, before advising the store, where you’ve
purchased the pump, please contact us at 514 337-4415 , and ask for our sales
department, and they will be pleased to help you with any questions you might have,
concerning your installation.

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