Chapter 1: maintenance overview, Chapter contents, Overview – Avaya R3.0 User Manual

Page 5

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Issue 6 August 2005

5

Chapter 1: Maintenance Overview

Chapter contents

This chapter contains the following sections:

Overview

Related resources

Linux operating system manuals

Overview

The Secure Access and Control Offer Basic and Premium Offers allow secure remote servicing
of customer devices by means of the Internet Protocol (IP). SAC traffic between the customer’s
and Avaya’s infrastructure is via a Virtual Private Network (VPN) or Frame Relay. SAC uses the
Red Hat® Enterprise Linux® Standard 3.0 operating system on the Secure Services Gateway
(SSG) component.

This manual provides information on administration and maintenance of the Secure Services
Gateway (SSG) hardware and operating system. This includes the following:

Replacing hardware components.

Monitoring the operating system. See

Operating System Monitoring

on page 23.

Performing an operating system recovery. See

Operating System Recovery

on page 27.

Perform a backup or restore of the Secure Services Gateway (SSG) Configuration. See

SSG Configuration Backup and Restore

on page 33.

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