18 warranty, 19 return of items – Thermo Fisher Scientific CyberScan DO 300 User Manual

Page 59

Advertising
background image

Instruction Manual

DO 300

56

18 WARRANTY

This meter is supplied with a three -year meter warranty and six-month pH/ DO probe warranty,

against significant deviations in material and workmanship.

If repair or adjustment is necessary and has not been the result of abuse or misuse within the

designated period, please return – freight pre-paid – and correction will be made without charge.

Eutech Instruments/ Oakton Instruments will determine if the product problem is due to deviations or

customer misuse.

Out of warranty products will be repaired on a charged basis.

Exclusions

The warranty on your instrument shall not apply to defects resulting from:

ƒ

Improper or inadequate maintenance by customer

ƒ

Unauthorised modification or misuse

ƒ

Operation outside of the environment specifications of the products

19 RETURN

OF

ITEMS

Authorisation must be obtained from our Customer Service Department or authorised distributor

before returning items for any reason. A “Return Goods Authorisation” (RGA) form is available

through our authorised distributor. Please include data regarding the reason the items are to be

returned. For your protection, items must be carefully packed to prevent damage in shipment and

insured against possible damage or loss. Eutech Instruments/ Oakton Instruments will not be

responsible for damage resulting from careless or insufficient packing. A restocking charge will be

made on all unauthorised returns.

NOTE: Eutech Instruments Pte Ltd/ Oakton Instruments reserves the right to make improvements in

design, construction, and appearance of products without notice.

Advertising