Brother MFC 8480DN User Manual

Page 206

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Troubleshooting

195

15

c

Verify that the print server is on your network as follows:

„

Windows

®

1

Try pinging the print server from the host operating system command prompt with the command:

ping ipaddress

Where ipaddress is the print server IP address (note that in some instances it can take up to
two minutes for the print server to load its IP address after setting the IP address).

2

If a successful response is received, then proceed to Windows

®

2000/XP, Windows Vista

®

and

Windows Server

®

2003/2008 IPP troubleshooting on page 200. Otherwise, proceed to step d.

„

Mac OS X 10.3.9 or greater

1

From the Go menu, choose Applications.

2

Open the Utilities folder.

3

Double click the Terminal icon.

4

Try pinging the print server from the Terminal window:

ping ipaddress

Where ipaddress is the print server IP address (note that in some instances it can take up to
two minutes for the print server to load its IP address after setting the IP address).

5

If a successful response is received, then proceed to step d.

d

If you have tried step a to step c above and it does not work, then reset the print server back to the
default factory settings and try from the initial setup again. (For information how to reset to the default
factory settings, see Restoring the network settings to factory default on page 123.)

Error during printing

15

If you try to print while other users are printing large amounts of data (e.g. many pages or pages with a large
amount of graphics at high resolution), the printer is unable to accept your print job until the ongoing printing
is finished. If the waiting time of your print job exceeds a certain limit, a time out situation occurs, which causes
the error message. In such situations, execute the print job again after the other jobs are completed.

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