Canon PowerShot G15 - Manual (Page 280)

280
Troubleshooting
Shots look too dark despite the flash firing (= 57).
• Shoot within flash range ( = 306).
• Adjust brightness by using flash exposure compensation or changing the flash output
level ( = 156, 165).
• Increase the ISO speed ( = 129).
Subjects in flash shots look too bright, highlights are washed-out.
• Shoot within flash range ( = 306).
• Lower the flash and set the flash mode to [ !] (= 25, 55).
• Adjust brightness by using flash exposure compensation or changing the flash output
level ( = 156, 165).
White dots or similar image artifacts appear in flash shots.
• This is caused by light from the flash reflecting off dust or airborne particles.
Shots look grainy.
• Lower the ISO speed ( = 129).
• High ISO speeds in some shooting modes may cause grainy images ( = 96).
Subjects are affected by red-eye (= 82).
• Set [Red-Eye Lamp] to [On] ( = 89) to activate the red-eye reduction lamp
( = 4) in flash shots. For best results, have subjects look at the red-eye reduction
lamp. Also try increasing the lighting in indoor scenes and shooting at closer range.
• Edit images using red-eye correction ( = 211).
Recording to the memory card takes too long, or continuous shooting
is slower.
• Use the camera to perform low-level formatting of the memory card ( = 224).
Shooting settings or FUNC. menu settings are not available.
• Available setting items vary by shooting mode. Refer to “Functions Available in Each
Shooting Mode”, “FUNC. Menu”, and “Shooting Menu” ( = 290 – 299).
The Babies or Children icon does not display.
• The Babies and Children icons will not display if the birthday is not set in face
information ( = 69). If the icons still do not display even when you set the birthday,
re-register face information ( = 76), or make sure that the date/time are set
correctly ( = 20).