Document Outline

• Cover
• Preface
  • Safety Precautions
    • Safety Precautions
    • Legal Notices
  • Manuals for this printer
    • Manuals for this printer
    • Viewing the Electronic manuals
    • About This User Manual
• Handling Paper
  • Handling rolls
    • Loading Rolls on the Roll Holder
    • Loading Rolls in the Printer
    • Removing the Roll from the Printer
    • Lowering the Up-down Unit of the Spectrophotometer Unit (option) Manually
  • Handling sheets
    • Loading Sheets in the Feed Slot
    • Removing Sheets
• Consumables and Maintenance
  • Ink Tanks
    • Ink Tanks
    • Replacing Ink Tanks
  • Printheads
    • Printhead
    • Replacing the Printhead
  • Maintenance Cartridge
    • Maintenance Cartridge
    • Replacing the Maintenance Cartridge
  • Cleaning the Printer
    • Cleaning Inside the Top Cover
    • Cleaning the Printhead
    • Cleaning the Spectrophotometer Unit (option) Parts
• Printer Parts
  • Operations and Display Screen
    • Control Panel
    • Menu Operations
    • Menu Structure
  • Printer parts
    • Front
    • Back
    • Top Cover (Inside)
    • Paper Feed Slots
    • Inside the Roll Feed Unit Cover
    • Carriage
    • Ink Tank Cover (Inside)
    • Vents
• Printer Relocation
  • Preparing to Transfer the Printer
    • Preparing to Transfer the Printer
    • Reinstalling the Printer
• Software Installation
  • Installing the Printer Driver (Windows)
    • Installing the Software
  • Installing the Printer Driver (Mac OS X)
    • Installing the Software
  • Convenient Printer Driver Features
    • Print Preview
    • Rotate Page 90 degrees (Converse Paper)
    • Borderless Printing
    • Large-Format Printing
    • Enlarged/Reduced Printing
    • Other Methods of Printing: Printing from Print Plug-Ins
• Adjustments for Better Print Quality
  • Adjusting the Printhead
    • Automatic Adjustment to Straighten Lines and Colors
  • Adjusting the feed amount
    • Selecting a Feed Amount Adjustment Method
    • Automatic Banding Adjustment
• Troubleshooting
  • Problems Regarding Paper
    • Clearing Jammed Paper (Paper Feed Slot)
    • Clearing Jammed Roll Paper
    • Clearing a Jammed Sheet, Fed Manually
    • Cut sheets cannot be pulled out from the front paper feed slot
    • Roll paper cannot be inserted into the paper feed slot
    • Cannot load sheets
    • Paper is not cut neatly
    • Paper is not cut
    • Depression on the leading edge is left
    • Margins are wide
  • Printing does not start
    • The Data lamp on the Control Panel does not light up
    • The printer does not respond even if print jobs are sent
    • Ink Filling.. is displayed
    • The display screen indicates Agitating...
  • The printer stops during a print job
    • An error message is shown on the Display Screen
    • The printer ejects blank, unprinted paper
  • Problems with the printing quality
    • Printing is faint
    • Paper rubs against the printhead
    • The edges of the paper are dirty
    • The surface of the paper is dirty
    • The back side of the paper is dirty
    • Roller marks are left across the trailing edge of paper
    • Immediately after borderless printing, the trailing edge margin is soiled during regular printing
    • Printed colors are inaccurate
    • Banding in different colors occurs
    • Colors in printed images are uneven
    • Image edges are blurred or white banding occurs
    • Setting the Blue Switch on the Platen
    • The contrast becomes uneven during printing
    • The length of printed images is inaccurate in the feeding direction
    • Images are printed crooked
    • Documents are printed in monochrome
    • Line thickness is not uniform
    • Lines or colors are misaligned
    • Borders appear during borderless printing
  • Spectrophotometer Trouble Shooting
    • Acquiring color measurement data takes a long time
    • Measurement results are unusual/suspect
    • You cannot execute AutoAdjst(HiPrc) from the computer
  • Cannot print over a network
    • Cannot connect the printer to the network
    • Cannot print over a TCP/IP network
    • Cannot print over a NetWare network
    • Cannot print over AppleTalk or Bonjour networks
  • Installation problems
    • Removing Installed Printer Drivers
  • Other problems
    • The printer does not go on
    • The printer takes time to start up
    • If the Printer Makes a Strange Sound
    • Messages advising to check the maintenance cartridge are not cleared
    • The printer consumes a lot of ink
    • Ink Level Detection
• Error Message
  • Messages regarding paper
    • Paper mismatch
    • MediaType Mismatch
    • The paper is too small.
    • The paper is too small.
    • PaprWidth Mismatch
    • Paper size not detected.
    • Insufficient paper for job
    • This paper cannot be used.
    • Roll printing is selected.
    • Roll printing is selected, but manual paper is loaded.
    • The roll is empty.
    • Roll feed unit error.
    • No Roll Unit.
    • Manual printing is selected.
    • Manual printing is selected, but a roll is loaded.
    • Wrong paper feed slot for manual paper.
    • Paper jam.
    • Paper loaded askew.
    • Paper not aligned with right guide.
    • Cannot detect papr
    • Cannot feed paper.
    • Cannot cut paper.
    • End of paper feed.
    • Borderless printng not possible.
    • Roll paper is not securely in contact with roll holder.
  • Messages regarding ink
    • Ink insufficient.
    • No ink left.
    • Remaining level of the ink cannot be correctly detected. Check ink tank.
    • Cannot detect ink level correctly. Close tank cover.
    • Close Ink Tank Cover
    • Ink tank is empty.
    • Not much ink is left.
    • Check if ink tank is set, and its color and direction.
    • The following ink tanks cannot be recognized.
    • Do not pull out ink tank.
  • Messages regarding printing or adjustment
    • Cannot execute this command. Use other paper.
    • Cannot print as specified.
    • Cannot calibrate.
    • Excessive temperature or humidity.
    • Please execute common calibration.
    • Please commn calibrt using above paper.
    • Please calibrate using above paper.
    • Before borderless printing, move the blue platen switch.
    • Blue platen switch is dirty.
    • Move the blue platen switch No.xx to the right. (xx represents a number)
    • Cannot adjust paper feed.
    • Check printed document.
    • Spectrophotometer Unit not connected.
    • Spectrophotometer Sensor not mounted.
    • Spectrophotometer Unit Calibration white tile error.
    • Spectrophotometer Unit eject guide not mounted.
    • Spectrophotometer Unit Backing plate error.
    • Spectrophotometer up-down unit cover open.
    • Spectrophotometer Unit cover open.
    • Spectrophotometer read error.
    • Clean calibration white tile because it may be dirty.
  • Messages regarding printheads
    • Cannot adjust printhead.
    • PHeads: wrong pos.
    • Wrong x printhead. (x is L, R, or not displayed)
    • x printhead error (x is L, R, or not displayed)
    • Cannot recognize print head x. (x is L, R, or not displayed)
    • Execute printhead cleaning.
  • Messages regarding the maintenance cartridge
    • No maintenance cartridge.
    • Wrong maintenance cartridge.
    • Maint. cart. The level is low
    • No Maintenance Cartridge capacity.
    • Maintenance cartridge full.
    • Maintenance cartridge problem.
  • Messages regarding the hard disk
    • Hard disk error.
    • File read error.
    • The mail box is full.
    • Mail box full. Now printing without saving data.
    • Mail box nearly full.
    • Maximum jobs stored.
    • Mail box full. Delete unwanted data
  • Other Messages
    • GARO Wxxxx (x represents a number)
    • ERROR Exxx-xxxx (x represents a letter or number)
    • Hardware error. xxxxxxxx-xxxx (x represents a letter or number)
    • Prepare for parts replacement.
    • Parts replacement time has passed.
    • Unknown file.
    • Calibration There is a problem with the multi-sensor.
    • Multi-sensor error
  • Error Messages
• Index