Paper rubs against the printhead, The edges of the paper are dirty, See "paper rubs against the printhead – Canon imagePROGRAF iPF6400S User Manual

Page 951: P.951, See "paper rubs against the printhead."), See "the edges of the paper are dirty.")

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Cause

Corrective Action

Printing may be faint if Print Quali-
ty
in Advanced Settings in the
printer driver is set to Standard or
Fast.

In Advanced Settings of the printer driver, choose Highest quality or High in Print Quality.
Printing in Fast or Standard mode is faster and consumes less ink than in Highest quality or High
modes, but the printing quality is lower.
(See "Giving Priority to Particular Graphic Elements and Colors for Printing.")

P.59

You are printing on paper that tends
to generate dust when cut.

In the Control Panel menu, set CutDustReduct. in Paper Details to On.
(See "Reducing Dust from Cutting Rolls.")

P.528

Paper rubs against the printhead

Paper rubs against the printhead

Cause

Corrective Action

The type of paper specified in the printer
driver does not match the type loaded in
the printer.

Load paper of the same type as you have specified in the printer driver.
(See "Loading Rolls in the Printer.")

P.509

(See "Loading Sheets in the Feed Slot.")

P.533

Make sure the same type of paper is specified in the printer driver as you have loaded in the
printer.

1.

Press the Stop button and stop printing.

2.

Change the type of paper in the printer driver and try printing again.

Paper has been loaded incorrectly, caus-
ing it to wrinkle.

Reload the paper.
(See "Loading Rolls in the Printer.")

P.509

(See "Loading Sheets in the Feed Slot.")

P.533

The Printhead is set too low in the Control
Panel menu.

In the Control Panel menu, set Head Height to Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images.")

P.769

You are printing on heavyweight paper or
paper that curls or wrinkles easily after ab-
sorbing ink.

When printing on Canon Heavyweight Coated Paper or other paper-based media, choose a
VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still occurs,
in the Control Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength.")

P.777

(See "Troubleshooting Paper Abrasion and Blurry Images.")

P.769

When printing on CAD Tracing Paper or other film-based media, choose a VacuumStrngth set-
ting of Standard, Strong, or Strongest in the Control Panel menu. If rubbing still occurs, in the
Control Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength.")

P.777

(See "Troubleshooting Paper Abrasion and Blurry Images.")

P.769

When printing on paper 0.1 mm (0.004 in) thick or less, choose a VacuumStrngth setting of
Weakest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a high-
er Head Height setting.
(See "Adjusting the Vacuum Strength.")

P.777

(See "Troubleshooting Paper Abrasion and Blurry Images.")

P.769

If edges of the paper curl and become soiled when printing on rolls of glossy photo paper, in
Paper Detailed Settings in the printer driver, set Near End Margin to 20mm.

When you have loaded paper, the paper
you have loaded does not match the type
selected on the Control Panel.

Be sure to select the correct type of paper in the Control Panel menu when loading paper.
(See "Loading Rolls in the Printer.")

P.509

(See "Loading Sheets in the Feed Slot.")

P.533

Since the leading edge of the paper curls
strongly or ripples, the leading edge of the
paper rubs against the printhead.

Set Cutting Mode to Manual on the Control Panel menu, and select Do not perform for the pa-
per leading edge detection setting.
(See "Specifying the Cutting Method for Rolls.")

P.520

(See "Keeping Track of the Amount of Roll Paper Left.")

P.518

The edges of the paper are dirty

The edges of the paper are dirty

Cause

Corrective Action

The Platen has become dirty after border-
less printing or printing on small paper.

Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.")

P.907

iPF6400S

Paper rubs against the printhead

User's Guide

Troubleshooting

Problems with the printing quality

951

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