Document Outline

• Top
• Contents
• Introduction
  • How to use this manual
    • About This User Manual
    • Searching Topics
    • HTML Version of the Manual for Printing
• Printer Parts
  • Printer parts
    • Front
    • Back
    • Top Cover (Inside)
    • Tray Feed Area
    • Roll Feed Unit Cover (Inside)
    • Carriage
    • Ink Tank Cover (Inside)
    • Cassette
    • Vents
    • Control Panel
  • Control Panel
    • Control Panel
    • Turning the Printer On and Off
    • Printer Modes
    • Switching Modes
    • Printer Menu Operations
    • Main Menu Operations
    • Menu Structure
    • Main Menu Settings
    • Main Menu Settings (During Printing)
    • Submenu Display
    • Status Print
  • Optional accessories
    • Stand
    • Roll Feed Unit
    • Roll Holder Set
    • Desktop Stacker
    • IEEE 1394 Expansion Board
  • Printer Specifications
    • Specifications
    • Basic Environmental Performance
    • Print Area
• Basic Printing Workflow
  • Printing procedure
    • Printing Options Using Rolls and Sheets
    • Loading and Printing on Rolls
    • Loading and Printing on Sheets in the Cassette
    • Loading and Printing on Sheets in the Paper Feed Slot
    • Printing from Windows
    • Printing from Mac OS X
    • Printing from Mac OS 9
  • Canceling print jobs
    • Canceling Print Jobs from the Control Panel
    • Canceling Print Jobs from Windows
    • Canceling Print Jobs from Mac OS X
    • Canceling Print Jobs from Mac OS 9
• Handling Paper
  • Paper
    • Types of Paper
    • Paper Sizes
  • Handling rolls
    • Selecting the Paper Source
    • Selecting the Paper Type (Roll)
    • Specifying the Paper Length (Roll)
    • Loading Rolls on the Roll Holder
    • Loading Rolls in the Roll Feed Unit
    • Loading the Roll in the Printer
    • Removing the Roll from the Printer
    • Removing Rolls from the Roll Feed Unit
    • Removing Rolls From the Roll Holder
    • Clearing Jammed Roll Paper
    • Clearing Jammed Paper (Paper Feed Slot)
    • Feeding Roll Paper Manually
    • Detection of the Remaining Roll Paper
    • Specifying the Ink Drying Time for Rolls
    • Specifying the Cutting Method for Rolls
    • Cutting the Leading Edge of Roll Paper Automatically
    • Reducing Dust from Cutting Rolls
    • Roll Holder Set
    • Attaching Accessories to the Roll Holder
    • Roll Feed Unit
    • Feeding Paper from the Roll Feed Unit
    • Removing the Roll Feed Unit
    • Installing the Roll Feed Unit
  • Handling sheets
    • Selecting the Paper Source
    • Selecting the Paper Type (Cassette)
    • Selecting the Paper Type (Tray)
    • Selecting the Paper Size (Cassette)
    • Selecting the Paper Size (Tray)
    • Loading Sheets in the Cassette
    • Loading Sheets Manually
    • Removing Paper from the Cassette
    • Removing Sheets from the Top Paper Feed Slot
    • Removing Heavyweight Paper from the Front Paper Feed Slot
    • Clearing Jammed Paper from the Cassette
    • Clearing Jammed Paper from the Tray
    • Installing the Paper Tray Unit
    • Removing the Paper Tray Unit
  • Output Stacker
    • Desktop Stacker
    • Using the Output Stacker
• Working With Various Print Jobs
  • Printing Photos and Images
    • Printing Photos and Images (Windows, Mac OS X)
    • Printing Photos and Images (Mac OS 9)
    • Printing Photos and Images (Windows)
    • Printing Photos and Images (Mac OS X)
    • Printing Photos and Images (Mac OS 9)
  • Printing CAD Drawings
    • Printing CAD Drawings
    • Printing Line Drawings and Text (Windows, Mac OS X)
    • Printing Line Drawings and Text (Mac OS 9)
    • Printing Line Drawings and Text (Windows)
    • Printing Line Drawings and Text (Mac OS X)
    • Printing Line Drawings and Text (Mac OS 9)
    • HP-GL/2 Printing
  • Printing Office Documents
    • Printing Office Documents
    • Printing Office Documents (Windows)
    • Printing Office Documents (Mac OS X)
    • Printing Office Documents (Mac OS 9)
  • Using the Printer With a Color imageRUNNER
    • Printing Enlargements of Scanned Originals from a Color imageRUNNER
    • Printing Enlargements of Scanned Originals from a Color imageRUNNER (Windows)
    • Printing Enlargements of Scanned Originals from a Color imageRUNNER (Mac OS X)
• Enhanced Printing Options
  • Adjusting Images
    • Adjusting the Color in the Printer Driver
    • Fine-Tuning Colors of Photos and Images (Windows)
    • Fine-Tuning Colors of Photos and Images (Mac OS X)
    • Fine-Tuning Colors of Photos and Images (Mac OS 9)
    • Giving Priority to Particular Graphic Elements and Colors for Printing
    • Choosing the Document Type and Printing Conditions (Windows)
    • Choosing the Document Type and Printing Conditions (Mac OS X)
    • Choosing the Document Type and Printing Conditions (Mac OS 9)
  • Choosing Paper for Printing
    • Choosing a Paper for Printing
    • Selecting the Paper Type (Roll)
    • Selecting the Paper Type (Tray)
    • Selecting the Paper Type (Cassette)
    • Specifying Paper in the Printer Driver
    • Specifying Paper in the Printer Driver (Windows)
    • Specifying Paper in the Printer Driver (Mac OS X)
    • Specifying Paper in the Printer Driver (Mac OS 9)
  • Printing enlargements or reductions
    • Resizing Originals to Match the Paper Size
    • Resizing Originals to Match the Paper Size (Windows)
    • Resizing Originals to Match the Paper Size (Mac OS X)
    • Resizing Originals to Match the Paper Size (Mac OS 9)
    • Resizing Originals to Fit the Roll Width
    • Resizing Originals to Fit the Roll Width (Windows)
    • Resizing Originals to Fit the Roll Width (Mac OS X)
    • Resizing Originals to Fit the Roll Width (Mac OS 9)
    • Resizing Originals by Entering a Scaling Value
    • Resizing Originals by Entering a Scaling Value (Windows)
    • Resizing Originals by Entering a Scaling Value (Mac OS X)
    • Resizing Originals by Entering a Scaling Value (Mac OS 9)
    • Printing Enlargements of Scanned Originals from a Color imageRUNNER
    • Printing Enlargements of Scanned Originals from a Color imageRUNNER (Windows)
    • Printing Enlargements of Scanned Originals from a Color imageRUNNER (Mac OS X)
  • Printing at full size
    • Printing on Oversized Paper
    • Printing at Full Size (Windows)
    • Printing at Full Size (Mac OS X)
    • Printing at Full Size (Mac OS 9)
    • Borderless Printing at Actual Size
    • Borderless Printing at Actual Size (Windows)
    • Borderless Printing at Actual Size (Mac OS X)
    • Borderless Printing at Actual Size (Mac OS 9)
  • Borderless Printing
    • Borderless Printing on Paper of Equivalent Size
    • Borderless Printing by Resizing Originals to Match the Paper Size (Windows)
    • Borderless Printing by Resizing Originals to Match the Paper Size (Mac OS X)
    • Borderless Printing by Resizing Originals to Match the Paper Size (Mac OS 9)
    • Borderless Printing by Resizing Originals to Fit the Roll Width
    • Borderless Printing by Resizing Originals to Fit the Roll Width (Windows)
    • Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS X)
    • Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS 9)
    • Borderless Printing at Actual Size
    • Borderless Printing at Actual Size (Windows)
    • Borderless Printing at Actual Size (Mac OS X)
    • Borderless Printing at Actual Size (Mac OS 9)
  • Printing banners or at other non-standard sizes
    • Printing Vertical or Horizontal Banners (Large-Format Printing)
    • Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)
    • Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS X)
    • Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS 9)
    • Printing on Non-Standard Paper Sizes
    • Printing on Non-Standard Paper Sizes (Windows)
    • Printing on Non-Standard Paper Sizes (Mac OS X)
    • Printing on Non-Standard Paper Sizes (Mac OS 9)
  • Tiling and multiple pages per sheet
    • Printing Multiple Originals Next to Each Other
    • Printing Multiple Originals Next to Each Other (Windows)
    • Printing Multiple Originals Next to Each Other (Mac OS X)
    • Printing Multiple Pages Continuously
    • Printing Multiple Pages Continuously (Windows)
    • Printing Multiple Pages Continuously (Mac OS X)
    • Printing Multiple Pages Continuously (Mac OS 9)
    • Printing Multiple Pages Per Sheet
    • Printing Multiple Pages Per Sheet (Windows)
    • Printing Multiple Pages Per Sheet (Mac OS X)
    • Printing Multiple Pages Per Sheet (Mac OS 9)
    • Printing Posters in Sections
    • Printing Large Posters (Windows)
    • Printing Large Posters (Mac OS 9)
  • Centering originals
    • Printing Originals Centered on Rolls
    • Printing Originals Centered on Rolls (Windows)
    • Printing Originals Centered on Rolls (Mac OS X)
    • Printing Originals Centered on Rolls (Mac OS 9)
    • Printing Originals Centered on Sheets
    • Printing Originals Centered on Sheets (Windows)
    • Printing Originals Centered on Sheets (Mac OS X)
    • Printing Originals Centered on Sheets (Mac OS 9)
  • Conserving roll paper
    • Conserving Roll Paper by Rotating Originals 90 Degrees
    • Conserving Roll Paper by Rotating Originals 90 Degrees (Windows)
    • Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS X)
    • Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS 9)
    • Conserving Roll Paper by Printing Originals Without Top and Bottom Margins
    • Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows)
    • Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS X)
    • Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS 9)
  • Checking Images Before Printing
    • Checking the Layout in a Preview Before Printing
    • Checking the Layout in a Preview Before Printing (Windows)
    • Checking the Layout Before Printing (Mac OS X)
    • Previewing Images Before Printing (Mac OS 9)
  • Other useful settings
    • Printing With Watermarks
    • Printing with Watermarks-COPY, FILE COPY, and so on (Windows)
    • Printing with Watermarks-COPY, FILE COPY, and so on (Mac OS 9)
    • Making the Original Orientation Match the Paper Orientation
    • Making the Original Orientation Match the Paper Orientation (Windows)
    • Making the Original Orientation Match the Paper Orientation (Mac OS X)
    • Making the Original Orientation Match the Paper Orientation (Mac OS 9)
    • Using Favorites
    • Using Favorites (Windows)
    • Using Favorites (Mac OS X)
    • Using Favorites (Mac OS 9)
    • Cutting Roll Paper After Printing
    • Cutting Roll Paper After Printing (Windows)
    • Cutting Roll Paper After Printing (Mac OS X)
    • Cutting Roll Paper After Printing (Mac OS 9)
• Windows Software
  • Printer Driver
    • Printer Driver Settings (Windows)
    • Specifying Paper in the Printer Driver (Windows)
    • Confirming Print Settings (Windows)
    • Checking the Layout in a Preview Before Printing (Windows)
    • Using Favorites (Windows)
    • Accessing the Printer Driver Dialog Box from Applications (Windows)
    • Accessing the Printer Driver Dialog Box from the Operating System Menu (Windows)
    • Main Sheet (Windows)
    • Paper Information on Printer Dialog Box (Windows)
    • Media Detailed Settings Dialog Box (Windows)
    • View Settings Dialog Box for the Printing Application (Windows)
    • Color Adjustment Sheet: Color (Windows)
    • Matching Sheet (Windows)
    • Color Adjustment Sheet: Monochrome (Windows)
    • Page Setup Sheet (Windows)
    • Paper Size Options Dialog Box (Windows)
    • Layout Sheet (Windows)
    • Page Options Dialog Box (Windows)
    • Special Settings Dialog Box (Windows)
    • Favorites Sheet (Windows)
    • Utility Sheet (Windows)
    • Support Sheet (Windows)
    • Device Settings Sheet (Windows)
    • Settings Summaries Dialog Box (Windows)
  • Status Monitor
    • imagePROGRAF Status Monitor (Windows)
  • Digital Photo Front-Access
    • Digital Photo Front-Access
  • PosterArtist
    • Using PosterArtist to Compose Originals
    • Using PosterArtist to Compose Originals (Windows)
  • Device Setup Utility
    • imagePROGRAF Device Setup Utility
    • Installing imagePROGRAF Device Setup Utility
    • Configuring the IP Address Using imagePROGRAF Device Setup Utility
• Mac OS X Software
  • Printer Driver
    • Printer Driver Settings (Mac OS X)
    • Specifying Paper in the Printer Driver (Mac OS X)
    • Confirming Print Settings (Mac OS X)
    • Checking the Layout Before Printing (Mac OS X)
    • Using Favorites (Mac OS X)
    • Accessing the Printer Driver Dialog Box from Applications (Mac OS X)
    • Main Pane (Mac OS X)
    • Paper Information on Printer Dialog Box (Mac OS X)
    • Media Detailed Settings Dialog Box (Mac OS X)
    • View Settings Dialog Box for the Printing Application (Mac OS X)
    • Color Settings Pane: Color (Mac OS X)
    • Color Settings Pane: Monochrome (Mac OS X)
    • Page Setup Pane (Mac OS X)
    • Utility Pane (Mac OS X)
    • Additional Settings Pane (Mac OS X)
    • Support Pane (Mac OS X)
  • Printmonitor
    • imagePROGRAF Printmonitor (Macintosh)
• Mac OS 9 Software
  • Printer Driver
    • Printer Driver Settings (Mac OS 9)
    • Specifying Paper in the Printer Driver (Mac OS 9)
    • Confirming Print Settings (Mac OS 9)
    • Previewing Images Before Printing (Mac OS 9)
    • Using Favorites (Mac OS 9)
    • Accessing the Printer Driver Dialog Box from Applications (Mac OS 9)
    • Main Pane (Mac OS 9)
    • Page Setup Pane (Mac OS 9)
    • Finishing Pane (Mac OS 9)
    • Device Settings Pane (Mac OS 9)
    • Additional Settings Pane (Mac OS 9)
    • Color Settings Pane: Color (Mac OS 9)
    • Color Settings Pane: Monochrome (Mac OS 9)
    • Media Detailed Settings Dialog Box (Mac OS 9)
    • View Settings Dialog Box for the Printing Application (Mac OS 9)
    • Special Settings Dialog Box (Mac OS 9)
  • Printmonitor
    • imagePROGRAF Printmonitor (Macintosh)
• Network Setting
  • Network Setting
    • Network Environment
    • Configuring the IP Address on the Printer
    • Configuring the IP Address Using imagePROGRAF Device Setup Utility
    • Configuring the IP Address Using the Printer Control Panel
    • Configuring the IP Address Using ARP and PING Commands
    • Using RemoteUI
    • Configuring the Printer's TCP/IP Network Settings
    • Configuring the Printer's AppleTalk Network Settings
    • Configuring the Printer's NetWare Network Settings
    • Specifying Printer-Related Information
    • Configuring the Communication Mode Manually
    • Email Notification When Printing is Finished or Errors Occur
    • Initializing the Network Settings
  • Network Setting (Windows)
    • Configuring the Printer Driver Destination (Windows)
    • Sharing the Printer in Windows
    • Configuring the Printer's NetWare Network Settings
    • Specifying the Printer's Frame Type
    • Specifying NetWare Print Services
    • Specifying NetWare Protocols
    • Configuring NetWare Network Settings
    • Installing imagePROGRAF Device Setup Utility
    • Configuring the IP Address Using imagePROGRAF Device Setup Utility
  • Network Setting (Macintosh)
    • Configuring the Printer Driver Destination (Macintosh)
    • Configuring the Printer's AppleTalk Network Settings
    • Configuring the Destination for AppleTalk Network (Macintosh)
    • Configuring the Destination for TCP/IP Network (Macintosh)
    • Configuring the Destination for Bonjour Network (Macintosh)
• Adjustments for Better Print Quality
  • Adjusting the Printhead
    • Correcting Print Misalignment
    • Adjusting the Printhead Alignment Automatically
    • Adjusting the Printhead Alignment Manually
    • Adjusting the Printhead Height
  • Adjusting the feed amount
    • Adjusting the Feed Amount Automatically
    • Adjusting the Feed Amount Manually
    • Adjusting the Measurement Scale for Better Accuracy
    • Adjusting Color on the Trailing Edge of Sheets
    • Adjusting the Vacuum Strength
• Maintenance
  • Ink Tanks
    • Ink Tanks
    • Replacing Ink Tanks
    • Checking Ink Tank Levels
    • When to Replace Ink Tanks
  • Printheads
    • Printhead
    • Checking the Print Quality
    • Improving the Print Quality
    • Checking for Nozzle Clogging
    • Cleaning the Printhead
    • Replacing the Printhead
  • Maintenance Cartridge
    • Maintenance Cartridge
    • Replacing the Maintenance Cartridge
    • Checking the Maintenance Cartridge Capacity
    • When to Replace the Maintenance Cartridge
  • Cleaning the Printer
    • Cleaning the Printer Exterior
    • Cleaning Inside the Top Cover
    • Cleaning the Paper Retainer
    • Cleaning the Pick Up Roller
    • Cleaning the Printhead
  • Other Maintenance
    • Preparing to Transfer the Printer
    • Updating the Firmware
• Troubleshooting
  • Frequently Asked Questions
    • Frequently Asked Questions
  • Problems Regarding Paper
    • Clearing Jammed Paper (Paper Feed Slot)
    • Clearing Jammed Roll Paper
    • Clearing Jammed Paper from the Cassette
    • Clearing Jammed Paper from the Tray
    • Roll paper cannot be inserted into the Paper Feed Slot
    • Cannot load sheets in the tray
    • Paper is not cut straight
    • Paper cannot be cut
    • Depression on the leading edge is left
    • Roller marks are left across the trailing edge of paper
    • The Front Tray Guides are in the Front Paper Feed Slot.
  • Printing does not start
    • The Data lamp on the Control Panel does not light up
    • The Printer Does Not Respond Even if Print Jobs are Sent
    • The Display Screen indicates the system is filling with ink
  • The printer stops during a print job
    • An error message is shown on the Display Screen
    • The printer ejects blank, unprinted paper
    • The printer stops when printing a HP-GL/2 job (the carriage stops moving)
  • Problems with the printing quality
    • Printing is faint
    • Paper rubs against the Printhead
    • The edges of the paper are dirty
    • The surface of the paper is dirty
    • The back side of the paper is dirty
    • Roller marks are left across the trailing edge of paper
    • Fine Scratches Appear on Glossy Paper from the Cassette
    • Printed colors are inaccurate
    • Banding in different colors occurs
    • Colors in printed images are uneven
    • Image Edges are Blurred or White Banding Occurs
    • The contrast becomes uneven during printing
    • The length of printed images is inaccurate
    • Documents are printed crooked
    • Documents are printed in monochrome
    • Line thickness is not uniform (Windows)
    • Lines are misaligned
    • Thin lines are not printed after switching to Economy Printing mode
    • Problems with the printing quality caused by the type of paper
  • Cannot print over a network
    • Cannot connect the printer to the network
    • Cannot print over a TCP/IP network
    • Cannot print over a NetWare network
    • Cannot print over AppleTalk or Bonjour networks
  • Installation problems
    • The IEEE 1394 Driver Cannot Be Installed Correctly
    • Removing Installed Printer Drivers
  • HP-GL/2 problems
    • With HP-GL/2, printing is misaligned.
    • Lines or images are missing in the HP-GL/2 data that was printed.
    • Lines Are Printed Too Thick or Thin During HP-GL/2 Printing
    • HP-GL/2 jobs are printed in monochrome (or color).
    • Printed Colors in Line Drawings are Inaccurate During HP-GL/2 Printing
    • HP-GL/2 printing takes a long time.
    • Replotting with HP-GL/2 jobs is not possible.
    • The printer stops when printing a HP-GL/2 job (the carriage stops moving)
  • Other problems
    • The printer does not go on
    • If the Printer Makes a Strange Sound
    • Messages advising to check the maintenance cartridge are not cleared
    • The printer consumes a lot of ink
    • Ink Level Detection
• Error Message
  • Responding to Messages
    • Responding to Messages
    • Error Messages
  • Messages regarding paper
    • Paper Mismatch
    • Paper Mismatch / Prnt:PressOnline
    • Paper Mismatch / ReplcPap:Press↓
    • PaprTyp Mismatch
    • PaprTyp Mismatch / Prnt:PressOnline
    • Media Check / Please Cancel
    • PaprSiz Mismatch
    • PaprSiz Mismatch / Prnt:PressOnline
    • Paper Too Small / Please Check
    • Paper Too Large / Please Check
    • Papr Size Undetected
    • Need A4/Letter Vert. or Larger
    • Need 10 in or Larger Roll
    • Roll Paper / Please Replace
    • Paper Size / Please Check
    • Roll Selected / Load Roll
    • Sheets Loaded / Press ↓ To Eject
    • Roll Paper Chk / Check Width/Spcr
    • Roll P Unit / Please Check
    • Tray Selected
    • Paper Feed Slot / SpcfdPapr NotFit
    • Load Papr in Cas / Press Online.
    • Cassette Selectd / Press ↑ Key
    • Cassette Undetected
    • Remove paper
    • Paper Jam / Press ↑ Key
    • Paper Loaded / Crooked
    • Paper loaded askew.
    • Paper Askew / Please Reload
    • Paper / Please Reload
    • Can't DetectPapr
    • Cutting Error
    • Feed Limit..
    • Check Supported Paper.
  • Messages regarding ink
    • Not Enough Ink
    • No Ink Left
    • The remaining level of the following ink cannot be correctly detected.
    • Ink Tank Cover / Close Please
    • Ink Lvl: Chk xx (xx represents an ink color)
    • Ink Tank / Check xx (xx represents an ink color)
    • Ink Tank / Replace xx (xx represents an ink color)
    • Mist Full Soon
    • The Display Screen indicates the system is filling with ink
  • Messages regarding printing or adjusment
    • Paper Type / Please Change
    • Online Key / and recalibrate
  • Messages regarding printheads
    • Online Key / and recalibrate
    • Printhead / Check Nozzles
    • Check Printout
    • Printhead / Please Replace
  • Messages regarding the maintenance cartridge
    • Maint Cartridge / Load Cartridge
    • MTCart Full Soon
    • Maint Cartridge / Replace Cart
  • Messages regarding HP-GL/2
    • GL2: Unsup. papr
    • No data.
    • GL2:Wxxxx (xxxx is 0501, 0903, or 0904)
    • GL2:W0502
    • GL2:W0504
  • Other Messages
    • GARO Wxxxx (x represents a number)
    • ERROR Exxx-xxxx (x represents a letter or number)
    • Close UpperCover
    • Consumables Low
    • Repl Consumables
    • Power On / Again
    • Power On / Again / Multi-sensor Err
    • Cannot update firmware
• Index