Gray background, Toner smear, Gray background toner smear – HP LaserJet 5200 Printer series User Manual

Page 171

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1.

Do not use media that has already been run through the printer.

2.

Try using a different type of media.

3.

Print a few more pages to see if the problem corrects itself.

4.

Turn over the stack in the tray. Also, try rotating the stack 180°.

5.

Open the CONFIGURE DEVICE menu at the printer control panel. On the PRINT QUALITY
submenu, increase the TONER DENSITY setting. See

Print Quality submenu

.

6.

Make sure that the environmental specifications for the printer are being met. (See

Operating

environment

.)

7.

Replace the print cartridge.

Toner smear

1.

Print a few more pages to see if the problem corrects itself.

2.

Try using a different type of media.

3.

Make sure that the environmental specifications for the printer are being met. (See

Operating

environment

.)

4.

Clean the inside of the printer and run a cleaning page to clean the fuser. (See

Cleaning the

printer

.)

5.

Replace the print cartridge.

Also see

Loose toner

.

ENWW

Troubleshooting print-quality problems

157

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