HP Designjet 2500.3500cp Printer series - Manual (Page 267)

Troubleshooting
Solving Problems with Image Position or Content
11-47
If the Image is Clipped
n This normally indicates a discrepancy between the actual printing area on the
loaded media and the printing area as understood by your software. For general
advice on printing areas and page size, see chapter 5.
n Check the actual printing area for the media size you have loaded. printing area
= media size minus margins. For media size and margins, see page 13-9.
n Check what your software understands to be the printing area (which it may call
“printable area” or “imagable area”). For example, some software applications
assume standard printing areas that are larger than those used in this printer.
n Check that the orientation of the media is the same as that assumed by your
software. The front-panel Page format / Rotate option changes the orientation of
a graphic and, on roll media, the orientation of the page. It is possible that a
rotated image on roll media may be slightly clipped in order to retain the correct
page size, as explained on page 5-7.
n You may have asked to rotate the page from portrait to landscape on media that
is not wide enough, for example a D/A1-size page rotated on a D/A1-size roll.
n If necessary, change the printing area in your software.
n The file may be too large for the printer's memory. This is the case if the front
panel displays “Out of memory - data was lost”. See page 13-18, Ordering
Accessories for details of memory expansion modules.
If a Long-Axis Print Is Clipped
n Does your software support long-axis prints?
n Have you specified an appropriate media size in your software?
n Unless it is a PostScript file, make sure that the printer's Page format / Size is set
to Inked area.