If the image is unexpectedly rotated, If the print is a mirror image of your graphic, If the print is inaccurate – HP Designjet 2500.3500cp Printer series User Manual

Page 268: If the print is inaccurate 11-48

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Troubleshooting
Solving Problems with Image Position or Content

11-48

If the Entire Image is in One Quadrant of the Correct
Printing Area

n Is the page size configured in the software too small?
n Are you sure that your software doesn’t believe the graphic to be in one quadrant

of the page?

Otherwise, this indicates an incompatibility between the software and the printer:
n Is your software configured for this printer? For general advice, see Set Up Your

Software in the Setup Guide. For advice specific to your software, see either the
documentation supplied with the driver or any Software Application Notes
supplied with your printer.

n If you still haven’t found the solution, try changing the printer’s Graphics

Language setting on the front panel (Device setup / Lang).

If the Image Is Unexpectedly Rotated

n Check the front-panel Page format / Rotate setting. See page 5-4, Do You Need

to Adjust the Page Size in the Front Panel?

n For non-PostScript files: If Queueing and Nesting are both ON, pages may be

automatically rotated to save media. See page 5-15, Rotating an Image from the
Front Panel

n For an explanation of rotation for PostScript files, see page 5-15, Rotating an

Image.

If the Print Is a Mirror Image of Your Graphic

n Check the front-panel Page format / Mirror setting.

If the Print Is Inaccurate

n If you notice problems with accuracy, print the Service Config print, as

explained on page 8-6, Recalibrating the Printer for Accuracy, to see if the
printer needs to be recalibrated.

n Try running the image quality check to determine if the problem is connected to

the ink system. See 11-5, Solving Image-Quality Problems

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