HP Designjet 2500.3500cp Printer series - Manual (Page 273)

Troubleshooting
Take Up Reel problems
11-53
Take Up Reel problems
Take Up Reel Does Not function
n You may have a power problem. Check the power cable is connected and that
there is power available at the socket.
n Check the ON/OFF switch is in the ON position at the back of the Take Up Reel.
n Check the Spindle Lever, it should be closed.
n Check the sensor cable from the right hand assembly is connected correctly.
n Check the sensor operates correctly by placing a sheet of paper over the sensor.
n Defective Right Hand Take Up Reel Assembly.
n Defective Sensor Assembly.
Media Skewed on Take Up Reel.
n Media not loaded straight on the Take Up Core
n Media Weight is not the same width as the media being used.
n Take Up Core is not the same width as the media being used
n Media Weight is not fully inserted.
n Take Up spindle is not installed correctly.
n Left and Right Hand Take Up Reel Assemblies not installed correctly
n Ensure that there are no objects in the Base Tray Assembly