HP Insight Diagnostics Software - Manual (Page 9)

2 Getting started
Installing the Online Edition
Use the appropriate procedures for your OS environment.
Removing the HP Server Utility
Before installing the HP Insight Diagnostics Online Edition, HP recommends removing the HP Survey
Utility. Use the procedures in this section to remove the software.
Removing the HP Survey Utility for Windows®
If installed, remove the HP Survey Utility for Windows® before installing HP Insight Diagnostics Online
Edition.
1. Go to Add or Remove Programs.
2. Select Hewlett-Packard Survey Utility.
3. Click Remove.
Removing the HP Survey Utility for Linux
If installed, remove the HP Survey Utility for Linux before installing HP Insight Diagnostics Online
Edition.
1. Identify which version of the HP Survey Utility is installed. Enter the following command: rpm
-qa|grep survey .
2. Remove the HP Survey Utility. Enter the following command: rpm -e survey .
Installing HP Insight Diagnostics for Windows Online Edition
Installing from the HP ProLiant Support Pack
Install the HP ProLiant Support Pack (PSP) from the HP SmartStart CD. HP Insight Diagnostics for
Windows® installs during the PSP installation.
For more information on the PSP, see the HP ProLiant Support Pack and Deployment Utilities User
Guide.
Installing from the Smart Component
1. Log on to the Windows® server with administrator access rights.
2. Download the Smart Component executable file.
HP Insight Diagnostics user guide 9