HP Officejet 6500 - Manual (Page 183)

Solution 5: Load paper in the input tray
Solution: If the product has only a few sheets remaining, load more paper in the
input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack
of paper against a flat surface, and reload the paper into the input tray.
For more information, see:
Load media
Cause: The product picked up two sheets of paper.
Print quality troubleshooting
Use this section to solve these print quality problems:
• Wrong, inaccurate, or bleeding colors
• Ink is not filling the text or graphics completely
• The printout has a horizontal band of distortion near the bottom of a borderless print
• Printouts have horizontal streaks or lines
• Printouts are faded or have dull colors
• Printouts seem blurry or fuzzy
• Printouts have vertical streaks
• Printouts are slanted or skewed
• Ink streaks on the back of the paper
• Paper is not picked up from the input tray
• Poor black text
• The product prints slowly
Wrong, inaccurate, or bleeding colors
If your printout has one of the following print quality problems, try the solutions in this
section for help.
•
Colors look wrong
For example, magenta was replaced with cyan in your printout.
• Colors run into each other, or look like they are smeared on the page. The edges
might have a feathering appearance instead of being sharp and defined.
Try the following solutions if the colors appear wrong, inaccurate, or bleed into each other.
• Solution 1: Make sure you are using genuine HP ink cartridges
• Solution 2: Check the paper loaded in the input tray
• Solution 3: Check the paper type
• Solution 4: Check the ink levels
• Solution 5: Check the print settings
• Solution 6: Align the printer
• Solution 7: Clean the printhead
• Solution 8: Contact HP support
Print quality troubleshooting 179