Uninstall and reinstall the software, Uninstall and, Reinstall the software – HP Deskjet F375 All-in-One Printer User Manual

Page 46: Some of the buttons are missing in the, Hp solution center (windows)

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I received a message that an unknown error has occurred

Solution

Try to continue with the installation. If that does not work, stop and

then restart the installation, and follow the directions on the screen. If an error
occurs, you might need to uninstall and then reinstall the software. Do not simply
delete the HP All-in-One application files from your computer. Make sure to
remove them properly using the uninstall utility provided when you installed the
software that came with the HP All-in-One.
For more information, see

Uninstall and reinstall the software

.

Some of the buttons are missing in the

HP Solution Center

(Windows)

If the essential icons (

Scan Picture

and

Scan Document

) do not appear, your

installation might not be complete.

Solution

If your installation is incomplete, you might need to uninstall and then

reinstall the software. Do not simply delete the HP All-in-One application files
from your hard drive. Make sure to remove them properly using the uninstall utility
provided in the HP All-in-One program group. For more information, see

Uninstall

and reinstall the software

.

The registration screen does not appear (Windows)

Solution

You can access the registration (Sign up now) screen from the

Windows taskbar by clicking

Start

, pointing to

Programs

or

All Programs

,

HP

,

Deskjet All-In-One F300 series

, and then clicking

Product Registration

.

The

HP Digital Imaging Monitor

does not appear in the system tray (Windows)

Solution

If the

HP Digital Imaging Monitor

does not appear in the system tray

(normally located at the lower-right corner of the desktop), start the

HP Solution

Center

to check whether or not the essential icons are there.

For more information about missing essential buttons in the

HP Solution Center

,

see

Some of the buttons are missing in the HP Solution Center (Windows)

.

Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to the computer
before prompted by the software installation screen, you might need to uninstall and
then reinstall the software. Do not simply delete the HP All-in-One application files
from your computer. Make sure to remove them properly using the uninstall utility
provided when you installed the software that came with the HP All-in-One.
A reinstall can take from 20 to 40 minutes. There are three methods to uninstall the
software on a Windows computer, and one method to uninstall on a Mac.

User Guide

43

Troubleshooting

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