HP Identity Driven Manager Software Licenses User Manual

Page 204

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5-2

Troubleshooting IDM
IDM Events

The IDM Events tab works similarly to the PCM Events tab. It lists the IDM events
currently contained in the database. The default listing event is categorized by the
level of severity.

Sortable columns of information are available for each event:

You can sort the Events listing by Source, Severity, Status or Date. Click the desired
column heading to sort in descending order. Click the column heading again to sort
in ascending order. A down pointer in the column heading indicates descending order,
and an up pointer indicates ascending order.

The Event Log is trimmed at the level specified in the IDM Preferences window. By
default there will be 1000 events in the event log.

Table 5-1.

Events tab parameters

Column

Displays...

Source

The name or IP address of the component or device that generated the
event.
This column contains the name of the application component or device
that generated the event. This column also contains color-coded buttons
that indicate:

Connected

Warning

Unreachable

From unknown device

Severity

The severity of each event. Events are categorized into five levels of
severity.

Informational - routine events

Warning - unexpected service behavior

Minor - switch error that may impact performance

Major - switch error with potential of inhibiting some with

operations

Critical - severe switch error with the potential of halting all

switch operations

Date

The date and time when the event occurred. The date is shown in the Day
of Week/Month/Day/Year/Time format.

Ack’d

Whether the event has been acknowledged. A check mark in the blue
square indicates that the event has been acknowledged.
The Status column only shows unacknowledged events if events are
deleted automatically after being acknowledged. See IDM Event Settings
for additional information.

Description

A short description of the event. The description is derived from a list of
predefined descriptions based on the event type.

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