Paper mismatch, Solve scan problems, Scanner did nothing – HP OFFICEJET 4500 User Manual

Page 99

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background image

Large, black typefaces look splotchy (not smooth)
The default enhancement setting might not be suitable for the job. Check the setting
and change it to enhance text or photographs, if needed. For more information, see
Change copy settings.

Horizontal grainy or white bands in light-gray to medium-gray areas
The default enhancement setting might not be suitable for the job. Check the setting
and change it to enhance text or photographs, if needed. For more information, see
Change copy settings.

The device prints half a page, then ejects the paper

Check the ink cartridges
Make sure the correct ink cartridges are installed and the ink cartridges are not low on
ink. For more information, see Device management tools and Check the estimated ink
levels
.
HP cannot guarantee the quality of non-HP ink cartridges.

Paper mismatch

Check the settings
Verify that the loaded media size and type matches the control panel settings.

Solve scan problems

If the following topics do not help, see HP support for information about HP support.

NOTE: If you are starting the scan from a computer, see the software Help for
troubleshooting information.

Scanner did nothing

Scan takes too long

Part of the document did not scan or text is missing

Text cannot be edited

Error messages appear

Scanned image quality is poor

Scan defects are apparent

Scanner did nothing

Check the original
Make sure that the original is placed on the scanner glass correctly. For more
information, see Load an original on the scanner glass.

Check the device
The device might be coming out of PowerSave mode after a period of inactivity, which
delays processing a short while. Wait until the device reaches the READY state.

Check the software
Make sure the software is properly installed.

Solve scan problems

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