Service during and after the warranty period – HP LaserJet 5000 Printer series User Manual

Page 118

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106

Chapter 5: Service and Support

EN

6 Warranty does not apply to defects resulting from (a) improper or

inadequate maintenance or calibration, (b) software, interfacing,
parts or supplies not supplied by HP, (c) unauthorized modification
or misuse, (d) operation outside of the published environmental
specifications for the product, or (e) improper site preparation or
maintenance.

7

TO THE EXTENT ALLOWED BY LOCAL LAW,

THE ABOVE

WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY,
WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED
AND HP SPECIFICALLY DISCLAIMS THE IMPLIED
WARRANTIES OF MERCHANTABILITY, SATISFACTORY
QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

8 HP will be liable for damage to tangible property per incident up

to the greater of $300,000 or the actual amount paid for the
product that is the subject of the claim, and for damages for bodily
injury or death, to the extent that all such damages are determined
by a court of competent jurisdiction to have been directly caused
by a defective HP product.

9

TO THE EXTENT ALLOWED BY LOCAL LAW,

THE REMEDIES IN

THIS WARRANTY STATEMENT ARE THE CUSTOMER’S SOLE
AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED
ABOVE, IN NO EVENT WILL HP

OR ITS SUPPLIERS

BE LIABLE

FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR
OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT,
OR OTHERWISE.

10FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW

ZEALAND; THE WARRANTY TERMS CONTAINED IN THIS
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED,
DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN
ADDITION TO THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

Service During and After the Warranty Period

If printer hardware fails during the warranty period, contact an
HP-authorized service or support provider. (See the HP Support
pages at the front of this user’s guide.)

If printer hardware fails after the warranty period, and you have
an HP Maintenance Agreement or HP Support Pack, request
service as specified in the agreement.

If you do not have an HP Maintenance Agreement or HP Support
Pack, contact an HP-authorized service or support provider. (See
the HP Support pages at the front of this user’s guide.)

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