HP LaserJet 5000 Printer series User Manual

Page 7

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Customer Support Options Worldwide

The service and support chapter of this user’s guide contains
worldwide sales and service addresses and phone numbers for
countries/regions not listed here.

Customer Support and
Product Repair Assistance for
the U.S. and Canada:

(Refer to the service and
support chapter of this user’s
guide for additional product
repair information.)

Call (1) (208) 323-2551 Monday through Friday from 6 am to 6 pm (Mountain Time) free
of charge during the warranty period. However, your standard long-distance phone
charges still apply
. Have your system nearby and your serial number ready when calling.

If you know your printer needs repair, call (1) (800) 243-9816 to locate your nearest
HP-authorized service provider, or call (1) (800) 633-3600 for HP centralized service
dispatch.

Post-warranty telephone assistance is available to answer your product questions. Call
(1) (900) 555-1500 ($2.50* per minute, U.S. only) or call (1) (800) 999-1148 ($25* per
call, Visa or Master Card, U.S. and Canada) Monday through Friday from 7 am to 6 pm
and Saturday from 9 am to 3 pm (Mountain Time). Charges begin only when you connect
with a support technician. *Prices subject to change.

European Customer Support Center Language and In-Country Options Available

Open Monday through Friday 8:30–18:00 CET

HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you
will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can
receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling
HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.

English

Dutch

French

Ireland: (353) (1) 662-5525
UK: (44) (171) 512-5202
International: (44) (171) 512-5202
Belgium: (32) (2) 626-8806
Netherlands: (31) (20) 606-8751
France: (33) (45) 043-9853
Belgium: (32) (2) 626-8807
Switzerland: (41) (84) 880-1111

German

Norwegian
Danish
Finnish
Swedish
Italian
Spanish
Portuguese

Germany: (49) (180) 525-8143
Austria: (43) (1) 0660-6386
Norway: (47) 2211-6299
Denmark: (45) 3929-4099
Finland: (358) (9) 0203-47288
Sweden: (46) (8) 619-2170
Italy: (39) (2) 264-10350
Spain: (34) 902 321 123
Portugal: (351) (1) 441-7199

In-country/region support numbers:

If you require support after your warranty has expired or additional product repair services, or if your country/region is not listed
below, see “Worldwide Country/Region Sales and Service Offices” in the service and support chapter of this user’s guide.

Argentina

(54) (1) 781-4059
(54) (1) 781-4069

Japan
Malaysia

(81) (3) (3335-8333
(60) (3) 295-2566

Australia

(61) (3) 272-8000

México D.F.

(52) (5) 326-4600

Brazil

(55) (11) 709-1444

México Guadalajara

(52) (3) 669-9500

Canada

(1) (208) 323-2551

México Monterrey

(52) (83) 378-4240

China

(86) (10) 6261-4174
(86) (10) 6261-4175
(86) (10) 6261-4176
(86) (10) 6262-5666

Middle East/Africa
New Zealand
Philippines
Poland

(41) (22) 780-7111
(64) (9) 356-6640
(63) (2) 894-1451
(48) (22) 37-5065

Czech Republic

(42) (2) 471-7321

Portugal

(351) (1) 301-7330

Greece

(30) (1) 689-6411

Russia

(7) (95) 923-5001

Hong Kong SAR

(852) 800-7729

Singapore

(65) 272-5300

Hungary

(36) (1) 343-0310

Switzerland

(41) (1) 753-7111

India

(91) (11) 682-6035
(91) (11) 682-6069

Taiwan

(886) (2) 717-0055

Indonesia

(62) (21) 350-3408

Thailand

(66) (2) 661-4011
(66) (2) 661-4012

Korea

(82) (2) 3270-0700;
outside Seoul, call
(82) (80) 999-0700

Turkey

(90) (1) 224-5925

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