Installation software does not install correctly – HP LaserJet 1022nw Printer User Manual

Page 29

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Installation software does not install correctly

During a normal installation of the printer software, the following actions occur:

The printer CD-ROM runs automatically

The software installs

Files are copied to your hard drive

You are requested to plug in the printer

You are requested to restart your computer

The registration process runs

If any of these actions did not occur, there might be a problem with the installation. To check
the installation on a PC, verify the following:

Open the Printers dialog box and check to see that the printer is listed.

Look at the Task Tray for a printer icon. This indicates that the printer is ready.

If nothing happens when you insert the CD-ROM into the computer’s CD-ROM drive,
do the following:

1. From the Windows Start menu, choose Run.

2. In the Run box, type

d:\setup.exe

(if your CD-ROM drive is not assigned to drive

letter d, use the appropriate drive letter), and then click OK.

If the minimum system checks screen appears, your system does not meet the minimum
requirements to install the software. Click Details to view the specific problem. Correct the
problem before attempting to install the software.

ENWW

Solving problems that occur during installation

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