HP Designjet 5100 Printer series - Manual (Page 114)

9-6
Legal and service information
HP Designjet 5100 printer Customer Reference Guide
5 If HP receives, during the applicable warranty period, notice of a defect in
any software, media, or consumable product which is covered by HP's
warranty, HP shall deliver another product to customer to replace the
defective one. If HP receives, during the applicable warranty period, notice
of a defect in any hardware product which is covered by HP's warranty, HP
shall either repair or replace the defective product, at HP's option. A
replacement part, in return for a defective one and remote part installation
assistance, if needed, may be provided to the customer, at HP's option. HP
may, at its option, waive the requirement for the customer to return the
defective part.
6 If HP is unable to repair or replace, as applicable, a defective product which
is covered by HP's warranty, HP shall, within a reasonable time after being
notified of the defect, refund the purchase price for the product.
7 HP shall have no obligation to repair, replace, or refund until the customer
returns the defective product to HP.
8 Any replacement product may be either new or like-new, provided that it has
functionality at least equal to that of the product being replaced.
9 HP products may contain remanufactured parts or components equivalent to
new in performance or may have been subject to incidental use.
10 HP's limited warranty is valid in any country or locality where HP has a
support presence for this product and where HP has marketed this product.
The level of warranty service you receive may vary according to local
standards. HP will not alter form, fit or function of the product to make it
operate in a country for which it was never intended to function for legal or
regulatory reasons.
Contracts for additional services may be available for any authorized HP
service facility where the listed HP product is distributed by HP or an
authorized importer.
B. Limitations of warranty
1 TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD
PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF
ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP
PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND
FITNESS FOR A PARTICULAR PURPOSE.
C. Limitations of liability
1 To the extent allowed by local law, the remedies provided in this Warranty
Statement are the customer's sole and exclusive remedies.
2 TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE
OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY
STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE
LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT,
OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.