HP Designjet 5100 Printer series - Manual (Page 70)

5-2
Front-panel messages
HP Designjet 5100 printer Customer Reference Guide
Status code interpretation
The status code is a four-digit number that
describes the status of the ink consumable.
After the status code there will be a brief
action message. If this action message is
performed the status should return to
normal: that is, OK.
In the example shown here, one or more of the printheads have a replace
message displayed. To find out which printhead has the error, select the
printhead icon. You will see the status of all the printheads at once.
Consumable in warranty
If you have:
„ performed the action specified in the message
„ looked up the status codes, and performed the procedures described
there
but the error has not been corrected, and your consumable is still IN
WARRANTY, make a note of the whole status code and contact your
support representative. To check whether it is in warranty refer to 71, in
section maintain the ink system on the reverse of this guide.
For detailed warranty information, refer to the Legal Information document
that came with your printer.
Status codes
The tables in Printhead status messages, on page 10 , for example, show the
status codes with messages such as ‘replace’ or ‘reseat’ next to them.
Perform the message action (replace, reseat, etc.) first. If this does not solve
the problem, refer to the status codes in the table and perform the relevant
procedure(s).
The consumable
Status code
Ink Color
The action message