Enww print problems 85 – HP LaserJet M1005 Multifunction Printer series User Manual

Page 95

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Problem

Cause

Solution

Toner specks appear.

The media might not meet
HP specifications.

Use media that meets HP specifications.
See

Media specifications on page 13

.

The paper path might need cleaning.

Clean the paper path. See

To clean the

paper path on page 68

.

Dropouts appear.

A single sheet of print media might be
defective.

Try reprinting the job.

The moisture content of the paper is
uneven or the paper has moist spots on
its surface.

Try different paper, such as high-quality
paper that is intended for laser printers.
See

Media specifications on page 13

.

The paper lot is flawed. The
manufacturing processes can cause
some areas to reject toner.

Try different paper, such as high-quality
paper that is intended for laser printers.
See

Media specifications on page 13

.

The print cartridge might be defective.

Replace the print cartridge. See

Changing the print cartridge
on page 69

.

If the error persists, contact
HP Customer Care. See

HP Customer

Care on page 108

or the support flyer

that came in the device box.

Vertical streaks or bands appear on the
page.

The print cartridge might be low or
defective.

Replace the print cartridge. See

Changing the print cartridge
on page 69

.

The amount of background toner
shading becomes unacceptable.

The media might not meet
HP specifications.

Use a different paper with a lighter basis
weight. See

Media specifications

on page 13

.

The priority input tray might be installed
incorrectly.

Make sure that the priority input tray is in
place.

Very dry (low humidity) conditions can
increase the amount of background
shading.

Check the device environment.

The print cartridge might be low.

Replace the print cartridge. See

Changing the print cartridge
on page 69

.

ENWW

Print problems

85

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