HP Color LaserJet CP1515n Printer - Manual (Page 107)

Control-panel message Status alert Description Recommended action
If you are using a surge protector,
remove it. Plug the product
directly into the wall socket. Turn
the product power on.
If the message persists, contact
HP support. See
Service and
support on page 127 .
59.X Error
Turn off then on
The product has experienced a
problem with one of the motors. Turn the product power off, wait
at least 30 seconds, and then turn
the product power on and wait for
it to initialize.
If you are using a surge protector,
remove it. Plug the product
directly into the wall socket. Turn
the product power on.
If the message persists, contact
HP support. See
Service and
support on page 127 .
79 Error
Turn off then on
The product has experienced an
internal firmware error. Turn the product power off, wait
at least 30 seconds, and then turn
the product power on and wait for
it to initialize.
If you are using a surge protector,
remove it. Plug the product
directly into the wall socket. Turn
the product power on.
If the message persists, contact
HP support. See
Service and
support on page 127 .
79 Service error
Turn off then on
An incompatible DIMM is
installed. 1. Turn the product power off.
2. Install a DIMM that the
product supports. See
Service and support
on page 127
for a list of
supported DIMMs. See
Install memory DIMMs
on page 88
for DIMM
installation instructions.
3. Turn the product on.
If the message persists, contact
HP support. See
Service and
support on page 127 .
<Color> in wrong position A print cartridge is installed in the
incorrect slot. Be sure that each print cartridge
is in the correct slot. From top to
bottom, the print cartridges are
installed in this order: yellow,
magenta, cyan, black.
Device error
Press [OK]
An internal error occurred. Press OK to resume the job.
ENWW Control-panel and status-alert messages 97