HP Color LaserJet CP1515n Printer User Manual

Page 120

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Problem

Cause

Solution

The amount of background toner
shading becomes unacceptable.

Very dry (low humidity) conditions can
increase the amount of background
shading.

Check the device environment.

The extended print mode setting is
incorrect. Try the print job again using the

Transfer

extended print mode,

Dry

paper

setting.

See

Extended Print Modes on page 76

.

One or more print cartridges might be
defective.

Replace any low print cartridges. See

Replace print cartridges on page 85

.

The product is set to override the
Replace <color> cartridge message
and to continue printing.

Replace any low print cartridges. See

Replace print cartridges on page 85

.

Toner smears appear on the media.

The media might not meet HP
specifications.

Use media that meets HP specifications.

If toner smears appear on the leading
edge of the paper, the media guides are
dirty, or debris has accumulated in the
print path.

Clean the media guides.

Clean the paper path. See

Clean the

product on page 91

.

The toner smears easily when touched.

The device is not set to print on the type
of media on which you want to print.

In the printer driver, select the Paper tab
and set Type is to match the type of
media on which you are printing. Print
speed might be slower if you are using
heavy paper.

The media might not meet HP
specifications.

Use media that meets HP specifications.

The paper path might need cleaning.

Clean the paper path. See

Clean the

product on page 91

.

110 Chapter 10 Solve problems

ENWW

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