HP Integrity NonStop H-Series - Manual (Page 155)

Troubleshooting
Library Media Manager Installation and User’s Guide— 529970-002
C- 9
Example 3
Example 3
PROBLEM:
When I try and label a tape, I receive a message in the log about LABELING
PROCESS NOT OPEN...
SOLUTION:
This means that the program TSILMMSL is not running. Cycling the LMM processes
should bring TSILMMSL back up. Do this by first closing the LMM GUI, then issuing
the shutdown command for LMM in your environment on the NonStop system where
LMM resides, and then issuing the LMM startup command for your environment.
Example 4
PROBLEM:
How do I handle tapes in my library with a label name of 'UNKNWN'?
SOLUTION:
The only time this will happen is if the library cannot read the tape's external label.
If you IPL the library with an UNKNWN piece of tape media present in one of the library
slots, the library will automatically export the UNKNWN tape media to the CAP for
operator intervention.
If there is an UNKNWN tape detected in a tape drive; dismount the tape media, the
library will then export it into the CAP for operator intervention.
Remove the tape[s] from the CAP and close the door. Refresh the CAP with the GUI,
determine why the library could not read the external label. Once this has been
determined and corrected, import the tape[s] back into the library. If you just export
them to the CAP, then without removing them, do another import; the library will still
have a record of them in it's database. You have to totally remove them from the
library to clear the database of the tape numbers.