HP Color LaserJet CM4730 Multifunction Printer series User Manual

Page 247

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background image

Control panel message

Description

Recommended action

If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to

http://www.hp.com/support/ljcm4730mfp

.)

60.X ERROR To continue turn off then on The tray specified by X is not lifting correctly. Follow the instructions in the onscreen dialog

box.

62 NO SYSTEM To continue turn off then
on

A problem exists with the MFP firmware.

Turn the MFP off, and then turn the MFP on.

If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to

http://www.hp.com/support/ljcm4730mfp

.)

64 ERROR To continue turn off then on

A scan buffer error occurred.

Turn the MFP off, and then turn the MFP on.

If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to

http://www.hp.com/support/ljcm4730mfp

.)

66.12.34 OUTPUT ACCESSORY FAILURE

An output accessory is not functioning
properly.

1.

Turn off the MFP.

2.

Verify that all external paper-handling
devices are securely connected.

3.

If the device uses cables, disconnect
and reconnect them.

4.

Turn on the MFP. If error reappears,
write down the message and contact HP
support.

66.XY.ZZ OUTPUT DEVICE FAILURE

An error occurred in an external paper-
handling accessory.

1.

Turn the MFP power off.

2.

Check that the accessory is properly
seated on and connected to the MFP,
without any gaps between the MFP and
the accessory. If the accessory uses
cables, disconnect and reconnect them.

3.

Verify that there is no packaging
material in or around the output device.

4.

Turn the MFP power on.

5.

If this message persists, contact an HP-
authorized service or support provider.
(See the HP support flyer, or go to

http://www.hp.com/support/
ljcm4730mfp

.)

68.X PERMANENT STORAGE FULL To
continue touch OK

The MFP NVRAM is full. Some settings
saved in the NVRAM might have been reset
to the factory defaults. Printing can continue,
but some unexpected functions might occur
if an error occurred in permanent storage.

Touch OK to clear the message. If the
message is not cleared, turn the MFP off, and
then turn the MFP on.

If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to

http://www.hp.com/support/ljcm4730mfp

.)

Table 16-1

Control-panel messages (continued)

ENWW

Control-panel messages 231

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