HP Color LaserJet CM4730 Multifunction Printer series User Manual
Page 249
Control panel message
Description
Recommended action
Authentication required
Authentication has been enabled for this
feature or destination. A username and
password are required.
Type the user name and password, or contact
the network administrator.
Authentication required to use this
feature
A user name and password are required.
Type the user name and password, or contact
the network administrator.
Bad duplexer connection To continue turn
off then on
The duplex printing accessory is not
connected correctly to the MFP.
If this message persists, contact an HP-
authorized service or support provider. See
the HP support flyer, or go to
.
Calibrating
The MFP is calibrating.
No action is necessary.
Check output device
An error has occurred with the output device. Remove and reinstall the output device.
Chosen personality not available. To
continue touch OK.
A print job requested a MFP language
(personality) that is not available for this MFP.
The job will not print and will be cleared from
memory.
Print the job by using a printer driver for a
different printer language, or add the
requested language to the MFP (if possible).
To see a list of available personalities, print a
configuration page. (See
.)
Close drawer below Tray 1
One or more of the drawers below tray 1 is
open.
1.
Close the drawers below tray 1.
2.
If the message persists, contact HP
Support at
Close right doors
A door on the right side of the MFP is open.
1.
Close the door.
2.
If the message persists, contact HP
Support at
Close small front door
The small front door is open.
1.
Close the small front door.
2.
If the message persists, contact HP
Support at
Digital Send Communication Error
An error has occurred during a digital send
task.
Contact the network administrator.
Digital Send server is not responding
Contact administrator
The MFP cannot communicate with the
server.
Verify the network connection. Contact the
network administrator.
Document feeder bin full
The document feeder output bin holds 50
sheets of paper. The MFP stops when the bin
is full.
Remove the paper from the document feeder
output bin.
Document feeder cover open
The document feeder cover is open.
Close the document feeder cover. Follow the
instructions in the onscreen dialog box.
Document feeder pick error
The document feeder experienced an error
while picking media.
Make sure that you have not overloaded the
document feeder. Do not load more than 50
sheets of 20 lb paper in the document feeder.
E-mail Gateway did not accept the job
because the attachment was too large.
The scanned documents have exceeded the
size limit of the server.
Send the job again using a lower resolution,
smaller file size setting, or fewer pages.
Contact the network administrator to enable
sending the scanned documents by using
multiple e-mails.
E-mail Gateway did not respond. Job
failed.
A gateway has exceeded the time out value. Validate the SMTP IP address.
Table 16-1
Control-panel messages (continued)
ENWW
Control-panel messages 233