HP Color LaserJet CM4730 Multifunction Printer series User Manual
Page 250
Control panel message
Description
Recommended action
E-mail Gateway rejected the job because
of the addressing information. Job failed.
One or more of the e-mail addresses is
incorrect.
Send the job again with the correct
addresses.
Error executing Digital Send job. Job
failed.
A digital send job has failed and cannot be
delivered.
Try to send the job again.
Folder list is full. To add a folder, you must
first delete a folder.
The MFP limits the number of folders that can
be established.
Delete an unused folder to add a new folder.
HP Digital Sending: Delivery Error
A digital send job has failed and cannot be
delivered.
Try to send the job again.
Incorrect <color> Cartridge
A print cartridge is in the incorrect color slot.
Verify that each color cartridge is in the
correct slot.
Incorrect Supplies
A print cartridge is in the incorrect color slot.
Verify that each color cartridge is in the
correct slot.
Insert or close tray XX
The specified tray is missing or open.
Insert or close the specified tray to continue.
Install <color> cartridge
The print cartridge has been removed or has
been installed incorrectly.
Replace or reinstall the print cartridge
correctly to continue printing.
Install supplies
At least one supply item is missing,
incorrectly placed, out, or low.
Insert the supply item or make sure the
installed supply item is fully seated.
Insufficient memory to load fonts/data
<device> To continue touch OK
The MFP does not have enough memory to
load the data (for example, fonts or macros)
from the location specified.
Touch OK to continue without this
information. If the message persists, add
more memory.
JAM IN DOCUMENT FEEDER
Media is jammed in the document feeder.
Remove jammed media from the document
feeder. Follow the instructions in the
onscreen dialog box.
If the message persists after all jams have
been cleared, a sensor might be stuck or
broken. Contact an HP-authorized service or
support provider. See the HP support flyer, or
.
LDAP Server is not responding Contact
administrator
The LDAP server has exceeded the time out
value for an address request.
Verify the LDAP server address. Contact the
network administrator.
Load Tray 1 <type> <size>
The tray is empty or configured for a different
size than the size requested.
Follow the instructions in the onscreen dialog
box.
Manually feed <type> <size>
The specified job requires manual feed from
tray 1.
Load the requested media into tray 1.
To override the message, touch OK to use a
type and size of media that is available in
another tray.
Network connection required for Digital
Sending. Contact administrator.
A digital-sending feature has been
configured, but a network connection is not
detected.
Verify the network connection. See
. Contact the
network administrator.
Non-HP supply installed
A refilled color or a cloned color/mono
cartridge has been installed, and the printer
previously used all genuine HP supplies. It
can also appear when an unauthorized
cartridge has been installed, and the printer
previously used all genuine supplies.
Install a genuine HP cartridge, or touch OK to
override the condition.
Table 16-1
Control-panel messages (continued)
234 Chapter 16 Problem solving
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