HP Insight Control Software for Linux User Manual
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Corrective actions
Cause/Symptom
Perform the appropriate action:
•
Select Options
→Data Collection, specifying the server
that failed as the target. Verify this task completed
successfully in the Task Results window.
•
Run the Data Collection Report on the system, which
is accessible from the Tools & Links page for the
system, and verify that there is a Network Interface
section containing one or more MAC address(es).
The Configure System to Boot from Local Disk operation
failed.
Manually reboot the server.
The Reset Server operation failed.
Manually delete all the files in the /opt/repository/
boot/pxelinux.cfg
directory that correspond to MAC
addresses from the managed server and restart the
bare-metal discovery.
Previously discovered system does not bare-metal
discover.
A managed system that was previously discovered in
Insight Control for Linux and subsequently deleted in
some circumstances will not bare-metal discover; instead
it tries to boot from its local disk. The PXE configuration
file associated with that server was never deleted and it
instructs the system to boot from its local disk instead of
booting the RAM disk.
When Insight Control for Linux discovers a managed
system, it creates files in the /opt/repostiory/boot/
pxelinux.cfg
directory that correspond to the various
MAC addresses of that system.
When you delete a managed system from HP SIM, the
pxelinux
MAC address files should be deleted
automatically. However, there are circumstances that
cause SIM to lose its record of the MAC addresses for
managed system. When this happens, HP SIM does not
know which MAC address files to remove, and the files
are not deleted.
If HP SIM designates a discovered onboard administrator
(OA) as “Unknown”, run the following command to
determine if the OA returns valid data:
http://oa_ip_addr/xmldata?item=All
where oa_ip_addr is the IP address of the onboard
administrator.
If the command returns bad data or no data at all, restart
the OA.
HP SIM discovery of an OA fails.
Perform the appropriate action:
•
Verify that port 60002 is open on the CMS.
•
Invoke the Network Configure Editor and verify that
the network parameters for the server have been
specified correctly
For information on the Network Configure Editor,
see
“Using the Network Configuration Editor”
.
Virtual media bare-metal discovery fails
Verify that the REPOSITORY_HTTP_IP parameter in the
/opt/mx/icle/icle.properties
file is set to the
CMS's IP address that you specified during the installation
of Insight Control for Linux, instead of 127.0.0.0.
If necessary, unplug the server and reset the management
processor.
Finalization tasks not performed during bare-metal
discovery; bare-metal discovery fails
If you upgraded your CMS from an earlier release of
Insight Control for Linux, finalization tasks might not be
performed. Bare-metal discover fails with the following
error:
Unable to add new user account.
Attempting to modify password for user.
Password modification failed.
23.8 Troubleshooting discovery problems
229