Document Outline

• Get started
  • Accessibility
  • HP EcoSolutions (HP and the Environment)
    • Manage Power
    • Optimize Printing Supplies
  • Understand the printer parts
    • Front view
    • Printing supplies area
    • Control panel
    • Back view
  • Select print paper
    • Recommended papers for printing
    • Recommended papers for photo printing
    • Tips for selecting and using paper
  • Load paper
    • Load standard-size paper
    • Load envelopes
    • Load cards and photo paper
    • Load custom-size paper
  • Turn the printer off
  • Update the printer
  • Install the accessories
    • Install the automatic two-sided printing accessory (duplexer)
    • Turn on accessories in the printer driver
      • To turn on accessories (Windows)
      • To turn on accessories on (Mac OS X)
  • Maintain the printer
    • Clean the exterior
    • Restore factory defaults
  • Open the HP printer software (Windows)
• Print
  • Print documents
    • Print documents (Windows)
    • Print documents (Mac OS X)
  • Print brochures
    • Print brochures (Windows)
    • Print brochures (Mac OS X)
  • Print on envelopes
    • Print on envelopes (Windows)
    • Print on envelopes (Mac OS X)
  • Print photos
    • Print photos on photo paper (Windows)
    • Print photos on photo paper (Mac OS X)
  • Print on special and custom-sized paper
    • Print on special or custom-sized paper (Mac OS X)
    • Set up custom sizes (Mac OS X)
  • Print borderless documents or photos
    • Print borderless documents or photos (Windows)
    • Print borderless documents or photos (Mac OS X)
  • Print on both sides (duplexing)
    • Perform two-sided printing (Windows)
    • Perform two-sided printing (Mac OS X)
  • Tips for print success
• HP ePrint
  • Set up HP ePrint
    • Set up HP ePrint using the embedded web server
    • Set up HP ePrint using the HP printer software
  • Use HP ePrint
    • Print using HP ePrint
    • Find the printer's email address
    • Turn off HP ePrint
  • Remove Web Services
• Work with ink cartridges
  • Information on ink cartridges and the printhead
  • Check the estimated ink levels
  • Printing with black or color ink only
  • Replace the ink cartridges
  • Store printing supplies
  • Anonymous usage information storage
• Solve a problem
  • HP support
    • Obtain electronic support
    • HP support by phone
      • Before you call
      • Phone support period
      • Telephone support numbers
      • After the phone support period
  • General troubleshooting tips and resources
  • Solve printer problems
    • The printer shuts down unexpectedly
    • Alignment fails
    • The printer is not responding (nothing prints)
    • The printer prints slowly
      • Solution 1: Use a lower print quality setting
      • Solution 2: Check the ink levels
      • Solution 3: Contact HP support
    • The printer is making some unexpected noises
    • Blank or partial page printed
    • Something on the page is missing or incorrect
    • Placement of the text or graphics is wrong
  • Print quality troubleshooting
    • Solution 1: Make sure you are using original HP ink cartridges
    • Solution 2: Check the ink levels
    • Solution 3: Check the paper loaded in the input tray
    • Solution 4: Check the paper type
    • Solution 5: Check the print settings
    • Solution 6: Print and evaluate a print quality report
    • Solution 7: Contact HP support
  • Solve paper-feed problems
  • Solve problems using HP ePrint and HP websites
    • Solve problems using HP ePrint
    • Solve problems using HP websites
  • Configure your firewall software to work with the printer
  • Solve printer management problems
    • Embedded web server cannot be opened
  • Solve network problems
    • Solve Ethernet network problems
    • Solve wireless problems
      • Basic wireless troubleshooting
      • Advanced wireless troubleshooting
        • Step 1: Make sure your computer is connected to your network
        • Step 2: Make sure that the printer is connected to your network
        • Step 3: Make sure your computer is not connected over a Virtual Private Network (VPN)
        • Step 4: Make sure the printer is online and ready
        • Step 5: Make sure the HP printer labeled (Network) is set as the default printer driver (Windows onl ...
        • Step 6: Check to see if the firewall software is blocking communication
      • After resolving the problems
    • Reset the Printer Network Settings
  • Troubleshoot installation issues
    • Hardware installation suggestions
    • HP software installation suggestions
  • Understand the Printer Status Report
  • Understand the network configuration page
  • Printhead maintenance
    • Clean the printhead
    • Align the printhead
  • Uninstall and reinstall the HP software
  • Clear jams
    • Clear paper jams
    • Avoid paper jams
  • Control panel lights reference
• Technical information
  • Warranty information
    • Hewlett-Packard limited warranty statement
    • Ink cartridge warranty information
  • Printer specifications
    • Physical specifications
    • Product features and capacities
    • Processor and memory specifications
    • System requirements
    • Network protocol specifications
    • Embedded web server specifications
    • Paper specifications
      • Understand specifications for supported paper
        • Understand supported sizes
        • Understand supported paper types and weights
      • Set minimum margins
      • Guidelines for printing on both sides of a page
    • Print resolution
    • HP ePrint and HP website specifications
      • HP ePrint specifications
      • HP website specifications
    • Environmental specifications
    • Electrical specifications
    • Acoustic emission specifications
  • Regulatory information
    • Regulatory model number
    • FCC statement
    • Notice to users in Korea
    • VCCI (Class B) compliance statement for users in Japan
    • Notice to users in Japan about the power cord
    • Noise emission statement for Germany
    • GS Declaration (Germany)
    • European Union Regulatory Notice
    • Regulatory information for wireless products
      • Exposure to radio frequency radiation
      • Notice to users in Brazil
      • Notice to users in Canada
      • Notice to users in Taiwan
      • Notice to users in Mexico
      • Notice to users in Japan
  • Environmental product stewardship program
    • Paper use
    • Plastics
    • Material safety data sheets
    • Recycling program
    • HP inkjet supplies recycling program
    • Disposal of waste equipment by users in private households in the European Union
    • Power consumption
    • Chemical Substances
    • Battery information
      • Battery disposal in Taiwan
      • Attention California users
      • Battery disposal in the Netherlands
    • RoHS notices (China only)
    • RoHS notices (Ukraine only)
  • Third-party licenses
• HP supplies and accessories
  • Order printing supplies online
  • Supplies
    • Ink cartridges
    • HP paper
• Network setup
  • Change basic network settings
    • View and print network settings
    • Turn the wireless radio on and off
  • Change advanced network settings
    • Set link speed
    • View IP settings
    • Change IP settings
    • Reset network settings
  • Set up the printer for wireless communication
    • Before you begin
    • Set up the printer on your wireless network
      • Set up the printer using the HP printer software
      • Set up the printer using WiFi Protected Setup (WPS)
      • Set up the printer using the embedded web server (EWS)
    • Change the connection type
      • To change from an Ethernet connection to a wireless connection
      • To change from a USB connection to a wireless connection
      • To change from a wireless connection to a USB or Ethernet connection
    • Test the wireless connection
    • Guidelines for ensuring wireless network security
      • Overview of security settings
      • Add hardware addresses to a wireless router (MAC filtering)
        • To add hard addresses to a wireless router or wireless access point
      • Other wireless security guidelines
    • Guidelines for reducing interference on a wireless network
  • HP wireless direct printing
    • Turn on HP wireless direct printing
    • Print from a wireless-capable mobile device
    • Print from a wireless-capable computer
      • Print from a wireless-capable computer (Windows)
      • Print from a wireless-capable computer (Mac OS X)
• Printer management tools
  • Toolbox (Windows)
    • Open the Toolbox
  • HP Utility (Mac OS X)
    • To open HP Utility
  • Embedded web server
    • About cookies
    • To open the embedded web server
• How do I?
• Errors (Windows)
  • Low on ink
  • Cartridge Problem
  • Replace the ink cartridge
  • Paper Mismatch
  • The cartridge cradle cannot move
  • Paper Jam
  • The printer is out of paper
  • Printer Offline
  • Printer Paused
  • Document failed to print
  • Printer failure
  • Door or cover open
  • Previously used ink cartridge installed
  • Ink cartridges depleted
  • Ink cartridge failure
  • Printer supply upgrade
  • Printer supply upgrade successful
  • Printer supply upgrade problem
  • Non-HP ink cartridges installed
  • Using Original HP Cartridges has its Rewards
  • Counterfeit Cartridge Advisory
  • Used, Refilled or Counterfeit Cartridge Detected
  • Use SETUP cartridges
  • Do not use SETUP cartridges
  • Not enough ink at startup
  • Use black ink only?
  • Use color ink only?
  • Incompatible ink cartridges
  • Unable to Communicate with Printer
  • Ink sensor failure
  • Ink sensor warning
  • Problem with printer preparation
  • Color cartridge out of ink
  • Black cartridge out of ink
  • Problem with ink system
• Index