GE PHS920SFSS - Manual (Page 27)

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Problem Possible Cause What To Do
Oven does not work or
appears not to work. Plug on range is not completely inserted in
the electrical outlet. Make sure electrical plug is plugged into a live, properly grounded
outlet.
A fuse in your home may be blown or the
circuit breaker tripped. Replace the fuse or reset the circuit breaker.
Oven controls improperly set. See the Using the Oven section.
Oven is in Sabbath Mode. Verify, that the oven is not in Sabbath Mode. See the Special
Features section.
“Crackling” or “popping”
sound. This is the sound of the metal heating
and cooling during both the cooking and
cleaning functions. This is normal.
Why is my range making a
"clicking" noise when using
my oven? Your range cycles the heating elements by
turning relays on and off to maintain the
oven temperature. This is normal.
Clock and timer do not work. A fuse in your home may be blown or the
circuit breaker tripped. Replace the fuse or reset the circuit breaker.
Plug on range is not completely inserted in
the electrical outlet. Make sure electrical plug is plugged into a live, properly grounded
outlet.
Oven controls improperly set. See the Using the kitchen timer section.
Oven door is crooked. The door is out of position. Because the oven door is removable, it sometimes gets out of
position during installation. To straighten the door, push down on
the high corner.
Oven light does not work. Light bulb is loose or defective. Tighten or replace bulb.
Pad operating light is broken. Call for service.
Oven will not self-clean. The temperature is too high to set a self-
clean operation. Allow the oven to cool and reset the controls.
Oven controls improperly set. See the Cleaning the Oven section.
The probe is plugged into the outlet in the
oven. Remove the probe from the oven.
Oven will not steam clean. Display flashes HOT. Allow the oven to cool to room temperature and reset the
controls.
Oven controls improperly set. See the Using Steam Clean section.
Oven door is not closed. Make sure you close the door to start steam clean cycle.
Excessive smoking during
clean cycle. Excessive soil or grease. Press the Cancel/Off pad. Open the windows to rid the room of
smoke. Wait until the LOCKED light goes off. Wipe up the excess
soil and reset the clean cycle.
Excessive smoking during
broiling. Food too close to burner element. Lower the rack position of the food.
Oven door will not open after
a clean cycle. Oven too hot. Allow the oven to cool below locking temperature.
Oven not clean after a clean
cycle. Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled. Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to self-clean again or for a longer
period of time.
"LOCK DOOR" flashes in the
display. The self-clean cycle has been selected but
the door is not closed. Close the oven door.
DOOR LOCK light is on
when you want to cook.
The oven door is locked because the
temperature inside the oven has not
dropped below the locking temperature. Press the Cancel/Off pad. Allow the oven to cool.
“F— and a number or letter”
flash in the display. You have a function error code. Press the Cancel/Off pad. Allow the oven to cool for one hour. Put
the oven back into operation.
If the function code repeats. Disconnect all power to the oven for at least 30 seconds and
then reconnect power. If the function error code repeats, call for
service.
Display goes blank. A fuse in your home may be blown or the
circuit breaker tripped. Replace the fuse or reset the circuit breaker.
The clock is turned off. See the Special features section.
Oven is in Sabbath Mode. Verify that the oven is not in Sabbath Mode. See the Special
Features section.
Oven or cooktop will not stay
set. Function error. Disconnect all power for at least 30 seconds and then reconnect
power. If repeating, call for service.
TROUBLESHOOTING TIPS
Troubleshooting tips (Cont.) ... Before you call for service