Posey KeepSafe® Essential - Manual (Page 22)

Problem: Continuous alarm with patient in bed or chair (see pages 17-18).
Solution: • Ensure alarm is on and magnet is on face plate.
Problem: Intermittent alarm while the patient is in a bed or chair (see pages 17-18).
Solution: • Ensure alarm is on and magnet is on face plate.
• Ensure batteries are not corroded (see page 8).
Problem: No alarm when patient exits bed or chair (see pages 17-18).
Solution:
• Make sure alarm is ON (monitoring indicator LED is flashing green).
• Check batteries. If needed, insert four (4) new “AAA” alkaline batteries. DO NOT mix old
and new batteries, or different brands of batteries.
Problem: alarm volume is too low or too loud (see page 11).
Solution:
• Press the VOLUME button on the back of the alarm to change volume setting. Tap the
button to scroll through the two choices. The last sample heard is the volume in use.
Problem: Flashing green indicator light does not illuminate (see page 7).
Solution:
• Check that the battery connections are tight and batteries are installed properly.
• Replace the old batteries with four (4) new “AAA” alkaline batteries (see page 7).
Problem: alarm “chirps” (see pages 7-8).
Solution:
• A “chirp” sound indicates a low battery. Insert four (4) new “AAA” alkaline batteries. dO
nOT mix old and new batteries, or different brands of batteries.
22 KeepSafe ® Essential

Troubleshooting Guide