Posey KeepSafe® Deluxe - Manual (Page 30)

Troubleshooting Guide
(Continued)
30 KeepSafe ® Deluxe

Problem: alarm volume is too low or too loud (see page 11).
Solution:
• Press the VOLUME button on the back of the alarm to change volume setting.
Tap the button to scroll through the two choices. The last sample heard is the volume
in use.
Problem: Flashing green indicator light does not illuminate (see page 7).
Solution: • Check that the battery connections are tight and batteries are installed properly.
• Replace the old batteries with four (4) new “AAA” alkaline batteries (see page 7).
Problem: alarm “chirps” (see pages 7-8).
Solution: • A “chirp” sound indicates a low battery. Insert four (4) new “AAA” alkaline batteries. DO
NoT mix old and new batteries, or different brands of batteries.
Problem: Sensors slide around when the head of the bed is raised or lowered on beds with
foam overlays (see page 22).
Solution: • Anchor the sensor(s) on top of the mattress, under the foam overlay with the
straps provided.
Problem: in-room alarm activates, but nurse call station does not activate (see page 15).
Solution: • Check that all connections are tight and the nurse call cable is connected to the alarm
and properly plugged into the facility’s nurse call system. The connections should snap
tightly together.
• Check for worn or damaged wires.
• Verify use of proper adaptor for the system.