Technical service – Posey Bed 8060 User Manual

Page 26

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Posey Bed - 8040, 8050, 8060

Technical Service

Technical Service

Posey Technical Service:

We are happy to assist you between the hours of 6 AM and 5 PM Pacific Time, USA. Please call us at

1.800.44.POSEY (1.800.447.6739), or 1.626.443.3143. You can fax us at 1.800.767.3933, or 1.626.443.5014.

Shipping:

Ship items to Posey Company: 5635 Peck Road, Arcadia, CA 91006-0020 USA.

Canopy Repairs. To prevent damage in shipping, clean the canopy and close all zippers.

In-Warranty Repairs:

1. Forward the product in clean condition, prepaid freight to the above address.*

2. Clearly mark the shipping container with the RMA number.

3. Include dated proof of purchase.

Out-of-Warranty repairs:

1. Forward the product in clean condition, prepaid freight to the above address.*

2. We will quote repairs on an item-by-item basis. All quotes include parts and labor.

3. If additional repairs are needed after the initial estimate, we will contact you within five (5) business days

to obtain approval of any extra charge.

Repair turn-around.

Normally we will ship the product back to you within two weeks from the date of receipt at our warehouse.

If you return multiple units, add one week per unit. We will return all units in one shipment, unless otherwise

agreed.

*Canopies that are returned dirty or smelly will be returned immediately and will not be inspected or

repaired.

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